Customer Service Ambassador

2 days ago


Edinburgh, Edinburgh, United Kingdom Sodexo Prestige Venues & Events Full time

About Us

Heritage Portfolio is a sub-segment of Sodexo Live that delivers exceptional catering and event services for cultural destinations across the UK.

Career Opportunity

We are seeking a Customer Service Ambassador to join our team at Gallery of Modern Art One. This is an exciting opportunity for driven individuals to succeed in a fast-paced and innovative environment.

Job Description

As a Customer Service Ambassador, you will be responsible for welcoming guests, taking orders, and serving beverages to ensure an exceptional client experience. You will also care about customer satisfaction, deliver optimal service, and maintain a clean and safe work environment.

Key Responsibilities:

  • Welcoming guests and providing excellent customer service
  • Taking orders and serving beverages efficiently
  • Maintaining a clean and safe work environment
  • Providing information and making recommendations on food and beverage options
  • Working effectively as part of a team to deliver outstanding results

Requirements

To be successful in this role, you will need:

  • A passion for delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • The ability to work well under pressure and as part of a team
  • A high standard of personal presentation and attention to detail

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary of £20,000 - £25,000 per annum, dependent on experience
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • A fun and dynamic work environment with opportunities to work on exciting events and projects
  • Access to employee benefits and perks, including uniform provision and staff meals

About Our Company

Sodexo Prestige Venues & Events is a world-leading food and facilities management company, proud to serve some of Britain's leading visitor attractions. We strive to provide an amazing experience that goes beyond remarkable food, and we're looking for passionate and motivated individuals to join our team.



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