Helpdesk IT Professional
3 days ago
We are seeking a highly motivated Helpdesk IT Professional to join our team in Leeds. This is a full-time and permanent position with an estimated salary of £24,000 - £31,000 per annum.
About the JobThe successful candidate will be responsible for providing technical support to end users, including troubleshooting hardware, software, and network problems. They will also be responsible for educating users about self-help articles and best practices.
Key Responsibilities:
- Provide technical assistance to end users via phone, email, or chat
- Resolve hardware, software, and network problems within agreed SLAs
- Educate users about self-help articles and best practices
- Coordinate with Level 2 teams during major incidents
As an employee at UST, you can expect a range of benefits, including competitive salary, comprehensive training, and opportunities for career growth.
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Helpdesk Technician Lead
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Technical Service Desk Professional
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IT Service Delivery Specialist
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Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeAnalytics Software Support RoleWe are an award-winning software development house seeking a skilled Support Team member to join our team in Yorkshire. As a successful tech company, we have an exciting opportunity for a talented individual to manage our support helpdesk and provide technical expertise in analytics software.The ideal candidate will possess...
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IT Support Professional
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Technical Service Delivery Manager
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