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Strategic CRM Services Leader

1 month ago

London, Greater London, United Kingdom Team ITG Full time
Job Description

We are seeking a highly skilled and experienced Strategic CRM Services Leader to join our team at Team ITG.

About the Role:

The successful candidate will be responsible for managing and delivering high-quality CRM services to our clients, working closely with our account teams to ensure seamless project execution.

This is an excellent opportunity for a motivated and results-driven individual to take their career to the next level and contribute to the growth and success of our organization.

Key Responsibilities:

  • Manage multiple client relationships and deliver exceptional customer service
  • Work closely with cross-functional teams to develop and implement effective CRM strategies
  • Develop and maintain in-depth knowledge of client businesses and industries
  • Identify and capitalize on opportunities for business growth and expansion
  • Collaborate with internal stakeholders to ensure smooth project execution and delivery
  • Provide regular reporting and updates to senior management and clients

About You:

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as a proven track record of delivering results in a fast-paced environment.

You should have a strong understanding of CRM principles and practices, as well as experience working with clients in a similar capacity.

Requirements:

  • Minimum 4 years of experience in a client-facing role, preferably in CRM or a related field
  • Excellent communication and interpersonal skills
  • Proven ability to work independently and as part of a team
  • Strong analytical and problem-solving skills
  • Ability to adapt to changing priorities and deadlines

Benefits:

  • A competitive salary of £60,000 - £80,000 per annum
  • A comprehensive benefits package, including health insurance, pension scheme, and paid vacation time
  • Ongoing training and development opportunities
  • The chance to work with a dynamic and innovative team
  • Access to cutting-edge technology and tools

What We Offer:

At Team ITG, we offer a supportive and inclusive work environment that fosters creativity, innovation, and collaboration.

We are committed to helping our employees grow and develop in their careers, with ongoing training and development opportunities available.

Our benefits package includes a competitive salary, comprehensive health insurance, pension scheme, and paid vacation time.