Ecommerce and CRM Leader

3 weeks ago


London, Greater London, United Kingdom GROWN ALCHEMIST Full time
About the Role

We are seeking an experienced Ecommerce and CRM Lead to join our team at GROWN ALCHEMIST. This is a unique opportunity to lead the trading, strategic, and operational aspects of our DTC website and CRM tools.

The ideal candidate will have 8+ years of experience in ecommerce, trading, and CRM management. They should have a strong understanding of ecommerce platforms, CRM systems, and web analytical tools.

Responsibilities include driving global ecommerce trading aligned with business goals, managing daily operations of the ecommerce platform, and ensuring a seamless user experience.

Additionally, they will be responsible for managing product listings, pricing, and promotional activities, as well as supporting performance marketing success using funnel metrics.

The successful candidate will also partner with brand marketing on affiliate initiatives, manage communications of trade performance, and lead and implement end-to-end reporting across all core trading metrics.



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