Ecommerce CRM Executive
5 days ago
We are seeking an experienced Ecommerce CRM Executive to join our UK/EU ecommerce team. As part of this role, you will be responsible for managing our CRM software to deliver personalized customer experiences and drive sales on our ecommerce platform. This is a fantastic opportunity to work with a global brand like Theory and develop your skills in ecommerce marketing, CRM, and content management.
The estimated salary for this role is £45,000 - £65,000 per year, depending on experience. If you have a passion for ecommerce CRM and digital content management, we would love to hear from you
About the Role
In this role, you will be responsible for:
* Managing our CRM software to deliver personalized customer experiences and drive sales on our ecommerce platform
* Analyzing emails performance on a weekly and monthly basis to provide meaningful insights and recommendations for improving conversion and retaining active subscribers
* Collaborating with the ecommerce trading team to maintain key online components in alignment with the content calendar for UK/EU
* Conducting daily site-walks to ensure content, products, customer journey, and UX are presented as they should be
About Us
FAST RETAILING CO., LTD. is a Japanese multinational retailer that owns several brands, including Theory. We are committed to delivering exceptional customer experiences through our ecommerce platforms and physical stores.
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