Digital Experience Leader
5 days ago
**About the Role**
Fleek is seeking a Digital Experience Leader - CRM to join our team and drive the development of our CRM program. As a key member of our CRM pod, you will play a pivotal role in shaping the direction of the program and leveraging Fleek's wealth of content to activate and retain buyers and sellers.
Your primary responsibility will be to own the development of the CRM agenda in partnership with Product, Data, and Engineering teams. You will craft a comprehensive CRM strategy aligned with business objectives and define and prioritize the CRM roadmap in collaboration with cross-functional teams.
Key Responsibilities:
- Crafting a comprehensive CRM strategy aligned with business objectives;
- Defining and prioritizing the CRM roadmap in collaboration with cross-functional teams;
- Leveraging data insights to inform marketing decisions and optimize campaign performance;
- Developing scalable and qualitative creatives for deployment on owned channels;
- Maintaining up-to-date knowledge of industry trends and best practices in CRM and marketing automation.
Requirements:
- +5 years of experience in CRM leadership or a related field;
- Proven track record of driving CRM strategy and implementation;
- Excellent communication and project management skills;
- Ability to work collaboratively across functions and geographies;
- Strong analytical and problem-solving skills.
What We Offer:
- Competitive salary: $130,000 - $160,000 per year;
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off;
- Ongoing training and professional development opportunities;
- A dynamic and supportive work environment.
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