Aftersales Data Delivery Specialist

6 days ago

Farnborough, Hampshire, United Kingdom MSX INTERNATIONAL Full time

Aftersales Data Delivery Executive

Up to £35,000 per year (depending on experience)

Permanent, 40 hours a week

Farnborough, Hybrid

MSX International is seeking a skilled Aftersales Data Delivery Executive to join our team in Farnborough.

This role supports the field-based members of our team with creating and preparing reports and presentations for retailer meetings and online live update calls to the network. Additionally, the Aftersales Data Delivery Executive is accountable for supporting the retailer network with queries and supplying information via telephone and email, ensuring customers receive excellent service.

Key Responsibilities:

  • Creating reports and presentations in a timely manner;
  • Managing incoming/outgoing correspondence;
  • Acting as the first point of contact for Retailers;
  • Acting as a conduit between Retailers and the client;
  • Completing tasks requiring Retailer contact on behalf of the client;
  • Building and managing relationships with customers;
  • Maintaining high quality standards at all times.

About the Role:

We are looking for an Aftersales Data Delivery Executive with a passion for the automotive industry and excellent organisational and time management skills.

The ideal candidate will have experience in Customer Service, Automotive Aftersales, and creating and formatting PowerPoint presentations. Intermediate/advanced Excel skills are also required.

What We Offer:

  • Up to £35,000 per year (depending on experience)
  • Work for an innovative brand in modern training facilities
  • 25 days annual leave, plus bank holidays
  • Cash back healthcare scheme
  • Potential to progress within the company, with global opportunities updated regularly

About MSX International:

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry-leading expertise that spans Consumer Engagement, Parts, Accessories & Service Performance, Actionable Insights, Diagnostics & Repair Enhancement, Warranty and Repair Efficiency, Technical Information, Learning Solutions, and Sales Performance.

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.

The MSXI Purpose:

To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission:

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored and innovative solutions

The MSXI Vision:

To enhance every journey in the world of mobility

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