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Aftersales Data Delivery Specialist

2 months ago


Farnborough, Hampshire, United Kingdom MSX International Limited Full time
{"About the Role": "We are seeking an Aftersales Data Delivery Executive to join our team at MSX International Limited. This role will support the field-based members of our team with creating and preparing reports and presentations for retailer meetings and online live update calls to the network. The successful candidate will be accountable for supporting the retailer network with queries and supplying information via telephone and email, ensuring customers receive excellent service.", "Key Responsibilities": "
\t* Create reports and presentations in a timely manner;
\t* Manage incoming/outgoing correspondence;
\t* Act as the first point of contact for Retailers;
\t* Act as a conduit between Retailers and the client;
\t* Complete tasks requiring Retailer contact on behalf of the client;
\t* Build and manage relationships with customers;
\t* Ensure high quality standards are maintained at all times.
", "Requirements": "We are looking for an Aftersales Data Delivery Executive with an embedded passion for the automotive industry. Our ideal candidate will have great organisational and time management skills as well as:
\t* Experience in Customer Service;
\t* Experience in Automotive Aftersales;
\t* Experience of creating and formatting PowerPoint presentations;
\t* Experience working with Excel to an intermediate/advanced level;
\t* Good Automotive Aftersales knowledge (desirable);
\t* Good Retailer network knowledge (desirable);
\t* Knowledge of business metrics and KPIs.
", "What We Offer": "At MSX International Limited, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce. In joining MSX, you can enjoy:
\t* up to £35,000 per year (depending on experience);
\t* work for an innovative brand in their modern training facilities;
\t* 25 days annual leave, plus bank holidays;
\t* cash back health care scheme;
\t* potential to progress within the company, with global opportunities updated regularly.
"}