Quality Risk Manager

5 days ago

Mitcham, Greater London, United Kingdom DaVita UK Full time
About Us

DaVita UK is a leading provider of dialysis care, serving over 2,000 patients across England and Wales. As part of the global DaVita International network, we are committed to transforming care and improving quality of life for individuals receiving dialysis treatment worldwide.

We are seeking a highly skilled Quality and Risk Manager to join our London Head Office team. As a key member of our organization, you will play a leading role in improving quality across all dialysis units and maintaining ISO accreditation.

Key Responsibilities

Quality Improvement

  • Lead accreditation cycles and processes, including ISO, to ensure compliance with industry standards.
  • Develop and implement quality systems and processes to assess and improve standards across all areas of activity, including clinics and headquarters.
  • Monitor and evaluate the effectiveness of quality improvement programs, identifying areas for improvement and implementing targeted solutions.
  • Conduct regular reviews of customer feedback, analyzing satisfaction questionnaires and visiting renal units to ensure that all matters arising are addressed and actioned.
  • Lead quality improvement projects to drive continuous improvement and excellence.

Risk Management

  • Implement and maintain the risk management framework, working closely with the International Head of Risk to ensure effective risk mitigation.
  • Identify and assess relevant risks through regular sessions with senior management, incident analysis, and analysis of external factors that may impact DaVita UK.
  • Manage and coordinate incident reporting and investigation, identifying trends and implementing mitigating actions.
  • Ensure that control frameworks for each function are adequate and up-to-date, and that policies and procedures align with risk appetite and strategic objectives.
  • Conduct risk assessments, providing recommendations based on assessment outcomes, and ensuring that action plans are implemented and followed up.
  • Organize risk management committee meetings, preparing agendas, collecting relevant information, and providing recommendations and follow-up on matters arising.
  • Monitor external developments in risk and regulation, making recommendations to improve DaVita UK's governance.

Compliance

  • Ensure compliance with relevant laws, regulations, and standards, including health and safety and healthcare regulations.
  • Maintain up-to-date knowledge of industry standards and regulatory requirements.

Other Duties

  • Provide training and support to staff on quality and risk management practices.
  • Act as a key point of contact for quality and risk management issues.
  • Prepare and present reports on quality and risk management activities to senior management.
  • Maintain accurate records and documentation.
  • Maintain links with external organizations to ensure benchmarking against industry best practices.
Requirements

To be successful in this role, you will need:

  • Bachelor's degree in a related field, such as healthcare, business administration, or risk management.
  • Experience in healthcare settings, preferably in a quality improvement or risk management role.
  • CQC registered manager or equivalent experience preferred.
  • Certifications in quality management or risk management preferred.
  • Experience in developing and implementing quality and risk management frameworks.
  • Experience of policy ratification and document review.

We are committed to living our core values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfilment, and Fun in all aspects of our work.

  • Quality Risk Manager

    5 days ago

    Mitcham, Greater London, United Kingdom Davita UK Full time

    About UsDaVita UK is a leading provider of dialysis care, serving over 2,000 patients across England and Wales. As part of the global DaVita International network, we are committed to transforming care and improving the quality of life for individuals receiving dialysis treatment.Job SummaryWe are seeking a highly skilled Quality Risk Manager to join our...

  • Quality Risk Manager

    5 days ago

    Mitcham, Greater London, United Kingdom Davita UK Full time

    About UsDaVita UK is a leading provider of dialysis care, serving over 2,000 patients across England and Wales. As part of the global DaVita International network, we are committed to transforming care and improving the quality of life for individuals receiving dialysis treatment.Job SummaryWe are seeking a highly skilled Quality Risk Manager to join our...

  • Quality Risk Manager

    6 days ago

    Mitcham, Greater London, United Kingdom DaVita UK Full time

    Job DescriptionAbout UsDaVita UK is a leading provider of dialysis care, serving over 2,000 patients across England and Wales. As a part of DaVita International, we are committed to transforming care and improving the quality of life for individuals receiving dialysis treatment globally.Our CultureWe operate under a Community First, Company Second culture,...

  • Quality and Risk Management Specialist

    3 days ago

    Mitcham, Greater London, United Kingdom DaVita UK Full time

    About the RoleWe are seeking a highly skilled Quality and Risk Management Specialist to join our team at DaVita UK. As a key member of our organization, you will play a leading role in improving quality across all dialysis units and maintaining ISO accreditation.Key ResponsibilitiesQuality ImprovementLead accreditation cycles and processes, including ISO, to...

  • Quality and Risk Management Specialist

    3 days ago

    Mitcham, Greater London, United Kingdom DaVita UK Full time

    About the RoleWe are seeking a highly skilled Quality and Risk Management Specialist to join our team at DaVita UK. As a key member of our organization, you will play a leading role in improving quality across all dialysis units and maintaining ISO accreditation.Key ResponsibilitiesQuality ImprovementLead accreditation cycles and processes, including ISO, to...

  • Risk and Quality Assurance Manager

    1 week ago

    Mitcham, Greater London, United Kingdom DaVita UK Full time

    Quality and Risk ManagerDaVita UK, a leading provider of dialysis care, is seeking a Quality and Risk Manager to play a key role in improving quality across all dialysis units and maintaining ISO accreditation.About the RoleLead the development and management of the quality and risk strategy, including interpreting data and making recommendations.Develop and...

  • Quality Risk Manager

    2 weeks ago

    Mitcham, UK, London, United Kingdom DaVita UK Full time

    About usAt DaVita UK, we provide dialysis care for over 2,000 patients across England & Wales. We’re part of DaVita International who are focused on transforming care and improve quality of life for people receiving dialysis treatment globally. You’ll experience a Community First, Company Second culture when you become part of The Village.We’re looking...

  • Risk Management Specialist

    6 days ago

    Mitcham, Greater London, United Kingdom DaVita UK Full time

    Job DescriptionAbout UsDaVita UK is a leading provider of dialysis care, serving over 2,000 patients across England and Wales. As a part of DaVita International, we are committed to transforming care and improving the quality of life for individuals receiving dialysis treatment globally.Our CultureWe operate under a Community First, Company Second culture,...

  • Quality Assurance Lead

    6 days ago

    Mitcham, Greater London, United Kingdom DaVita UK Full time

    Job DescriptionAbout UsDaVita UK is a leading provider of dialysis care, serving over 2,000 patients across England and Wales. As a part of DaVita International, we are committed to transforming care and improving the quality of life for individuals receiving dialysis treatment globally.Our CultureWe operate under a Community First, Company Second culture,...

  • Quality Assurance Specialist

    3 days ago

    Mitcham, Greater London, United Kingdom Hovis Ltd Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hovis Ltd. As a Quality Assurance Specialist, you will play a critical role in ensuring the safety, quality, and legality of our products.Key ResponsibilitiesProvide technical support to the technical department to maintain safety, quality, and legality of...

  • Quality Assurance Specialist

    3 days ago

    Mitcham, Greater London, United Kingdom Hovis Ltd Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hovis Ltd. As a Quality Assurance Specialist, you will play a critical role in ensuring the safety, quality, and legality of our products.Key ResponsibilitiesProvide technical support to the technical department to maintain safety, quality, and legality of...

  • Quality Assurance Specialist

    2 weeks ago

    Mitcham, Greater London, United Kingdom Hovis Full time

    About the Role:The Quality Assurance Technician will provide technical support to the technical department to maintain the safety, quality, and legality of products. This role will work closely with the Site Technical and Operations teams to ensure the efficient production of safe and legal food.Key Responsibilities:Conduct internal audits and routine food...

  • Quality Assurance Specialist

    5 days ago

    Mitcham, Greater London, United Kingdom Hovis Full time

    About the Role:The Quality Assurance Technician will provide technical support to the technical department to maintain the safety, quality, and legality of products. This role will work closely with the Site Technical and Operations teams to ensure the efficient production of safe and legal food.Key Responsibilities:Conduct internal audits and routine food...

  • Quality Assurance Specialist

    2 weeks ago

    Mitcham, Greater London, United Kingdom Hovis Full time

    About the Role:The Quality Assurance Technician will provide technical support to the technical department to maintain safety, quality, and legality of products. This role will work closely with Site Technical and Operations teams to ensure the efficient production of safe and legal food.Key Responsibilities:Conduct internal audits and routine Food Safety...

  • Quality Assurance Specialist

    5 days ago

    Mitcham, Greater London, United Kingdom Hovis Full time

    About the Role:The Quality Assurance Technician will provide technical support to the technical department to maintain safety, quality, and legality of products. This role will work closely with Site Technical and Operations teams to ensure the efficient production of safe and legal food.Key Responsibilities:Conduct internal audits and routine Food Safety...

  • Quality Assurance Specialist

    4 days ago

    Mitcham, Greater London, United Kingdom Hovis Ltd Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hovis Ltd. As a Quality Assurance Specialist, you will play a critical role in ensuring the safety, quality, and legality of our products.Key ResponsibilitiesConduct internal audits and routine food safety inspections to ensure compliance with regulatory...

  • Quality Assurance Specialist

    3 days ago

    Mitcham, Greater London, United Kingdom Hovis Ltd Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hovis Ltd. As a Quality Assurance Specialist, you will play a critical role in ensuring the safety, quality, and legality of our products.Key ResponsibilitiesConduct internal audits and routine food safety inspections to ensure compliance with regulatory...

  • Quality Assurance Specialist

    3 days ago

    Mitcham, Greater London, United Kingdom Hovis Ltd Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hovis Ltd. As a key member of our technical department, you will play a crucial role in ensuring the safety, quality, and legality of our products.Key ResponsibilitiesConduct internal audits and routine food safety inspections to ensure compliance with regulatory...

  • Quality Assurance Specialist

    3 days ago

    Mitcham, Greater London, United Kingdom Hovis Ltd Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hovis Ltd. As a key member of our technical department, you will play a crucial role in ensuring the safety, quality, and legality of our products.Key ResponsibilitiesConduct internal audits and routine food safety inspections to ensure compliance with regulatory...

  • Deputy Manager

    22 hours ago

    Mitcham, Greater London, United Kingdom Achieve together Full time

    About the RoleThis is a leadership position with Achieve Together, where you will be part of the management team and responsible for supporting the Home Manager in the day-to-day operations of the care home. As Deputy Manager, you will be involved in key activities such as:Developing support plans and risk assessmentsRotating staff and ensuring adequate...