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Business Development Manager
2 months ago
We are seeking a skilled Internal Account Manager to drive business growth and customer satisfaction. This role will be based at our office in RG17 7RZ and will involve building and maintaining relationships with customers and vendors to leverage growth opportunities and drive performance of the business.
Your Key Responsibilities- Build relationships with key stakeholders within the existing customer estate to identify opportunities for growth and improvement.
- Maintain regular contact with customers to introduce new manufacturers, products, services, and technologies to achieve sales growth.
- Encourage new customers to open an account with Exertis and qualify new accounts to ensure a strong pipeline of opportunities.
- Identify accounts with significant opportunity and engage additional support and expertise to drive growth and performance.
- Manage pipeline and forecasting to ensure accurate sales projections and drive business growth.
- Profile potential leads to establish opportunities for new business and use market intelligence and historical data to plan and target accounts effectively.
- Collaborate with vendors and product specialists to encourage synergy with Commercial, Customer Service, and Credit Control teams.
- Complete administrative tasks such as responding to customer inquiries, processing orders, and managing pricing to ensure seamless customer service.
- Develop an industry-leading skill set by proactively keeping abreast of new trends and products in the market through sales training, vendor training, research, and self-study.
- Participate in side-by-side coaching sessions with the Team Leader/Sales Manager to increase productivity and improve performance.
- Demonstrate a strong awareness of and commitment to Ethics and Compliance and the Exertis Group Code of Conduct.
- Proven experience in Account Management with a strong track record of driving business growth and customer satisfaction.
- Experience in the IT or Memory Channel is desirable but not essential.
- Excellent written and verbal communication skills to build strong relationships with customers and vendors.
- Experience in building and maintaining relationships to drive business growth and customer satisfaction.
- Ability to reliably commute to RG17 7RZ.
We offer a comprehensive benefits package that rewards a job well done, including:
- 25 days holiday plus bank holidays.
- Social events.
- Health care cash plan paid for by the company.
- Income protection Scheme.
- Employee Assistance programme.
- Loyalty awards for key service milestones.
- Cycle to Work Scheme.
- Enhanced maternity, paternity, and shared parental leave.
- Holiday purchase scheme.
- Award-winning Learning & Development team.
- Internal career opportunities.
We value diversity and inclusion and champion a culture where everyone feels valued, included, and celebrated. We're open to conversations about flexible working if it's right for our customers, our business, and for you.
