Front Office and Revenue Executive

12 hours ago


Woking, Surrey, United Kingdom CV-Library Full time
Job Description

We are seeking a Front Office and Revenue Executive to join our team at CV-Library. As a key member of our hotel operations, you will be responsible for managing the front office and revenue functions to drive sales growth and improve guest satisfaction.

Main Responsibilities
  • Manage the front office team to ensure seamless check-in and check-out processes, accurate room inventory management, and efficient handling of guest requests.
  • Develop and implement strategic revenue management plans to maximize room revenue through effective pricing strategies, yield management, and rate optimization.
  • Analyze market trends, competitor rates, and booking patterns to inform pricing decisions and drive revenue growth.
  • Liaise with the events team to quote residential conference and events business, ensuring budget requirements are met for both accommodation and M&E.
  • Manage contracts with suppliers, travel agents, and online booking platforms to negotiate favorable terms.
Requirements
  • Proven experience in hotel revenue management or a related field.
  • Strong analytical and problem-solving skills, with ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills, with ability to build relationships with internal stakeholders and external partners.
  • Knowledge of hotel software systems, including PMS, RMS, and GDS.
Benefits
  • A competitive salary of £31,000 - £36,000 per annum.
  • An incentive-bonus scheme.
  • Company pension and other benefits.

Estimated Salary: £33,500 per annum.



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