Customer Service and Administration Manager

3 weeks ago


Belfast, United Kingdom MacNaughton Blair Ltd Full time

**Job Summary:** Customer Service and Administration Manager

We are seeking a results-driven Customer Service and Administration Manager to lead our branch team at MacNaughton Blair Ltd. As a key member of our leadership team, you will be responsible for overseeing daily administrative tasks, developing strategies to improve customer satisfaction, and driving business growth.

Key Responsibilities:

  • Lead and manage a team of administrative staff
  • Develop and implement strategies to improve customer satisfaction
  • Oversee daily administrative tasks, including answering phones and processing paperwork
  • Collaborate with other departments to achieve business objectives

Requirements:

  • Proven experience in customer service and administration management
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to drive business growth and development

What We Offer:

  • Competitive salary: £28,000 - £32,000 per annum
  • Opportunities for career growth and development
  • A collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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