Customer Service and Administration Manager
3 weeks ago
**Job Summary:** Customer Service and Administration Manager
We are seeking a results-driven Customer Service and Administration Manager to lead our branch team at MacNaughton Blair Ltd. As a key member of our leadership team, you will be responsible for overseeing daily administrative tasks, developing strategies to improve customer satisfaction, and driving business growth.
Key Responsibilities:
- Lead and manage a team of administrative staff
- Develop and implement strategies to improve customer satisfaction
- Oversee daily administrative tasks, including answering phones and processing paperwork
- Collaborate with other departments to achieve business objectives
Requirements:
- Proven experience in customer service and administration management
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to drive business growth and development
What We Offer:
- Competitive salary: £28,000 - £32,000 per annum
- Opportunities for career growth and development
- A collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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