Front Desk Coordinator

2 weeks ago


North East, United Kingdom Accor Hotels Full time
Job Summary:

The Front Desk Coordinator plays a vital role in ensuring the smooth operation of the front desk and valet services. This position is responsible for handling internal and external guest issues, responding to inquiries, and providing excellent customer service.


Key Responsibilities:

  • Respond to guest inquiries and resolve issues in a professional and courteous manner
  • Manage front office and valet staff during shifts, ensuring all established policies are followed
  • Process guest transactions, including check-in and check-out procedures
  • Operate the PBX equipment, answer incoming calls, and assist with outgoing calls
  • Control cash transactions and maintain a personal bank account
  • Perform other duties as assigned by management

Requirements:

  • Previous experience in dealing directly with the public and acquired general knowledge of basic customer service skills
  • Fluency in English and ability to understand and follow verbal/written instructions
  • Ability to work on multiple tasks simultaneously and communicate effectively
  • Ability to use tact and understanding when dealing with customer service problems
  • Standard office equipment operation skills

21c Museum Hotels is an equal opportunity employer and welcomes applications from all qualified candidates.




  • North East, United Kingdom Accor Hotels Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Coordinator to join our team at 21c Museum Hotels. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesRespond to guest inquiries and resolve issues in a...


  • North East, United Kingdom Accor Hotels Full time

    Job Summary:The Front Desk Coordinator is responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience for our guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Respond to guest inquiries and...


  • North East, United Kingdom Accor Hotels Full time

    Front Desk Coordinator Job DescriptionAre you a people person with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments and enjoy working as part of a dynamic team? If so, we have an exciting opportunity for a Front Desk Coordinator to join our team at 21c Museum Hotels.Key Responsibilities:Provide warm and...


  • North East, United Kingdom Accor Hotels Full time

    Job Title: Front Desk CoordinatorAre you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you!We are seeking a highly motivated and organized Front Desk Coordinator to join our team at 21c Museum Hotels. As a key member of our...

  • Front Desk Supervisor

    4 weeks ago


    North West London, United Kingdom Appetite 4 Recruitment Full time

    Front Desk Supervisor - Luxury Italian RestaurantAppetite 4 Recruitment is seeking a skilled Front Desk Supervisor to lead the front-of-house team at a brand-new premium Italian dining experience in St John's Wood.This exciting new opening offers the opportunity to be part of a dynamic restaurant launch, known for its high-end Italian cuisine and impeccable...


  • East Kilbride, South Lanarkshire, United Kingdom SHR Group | Primary Care Full time

    We are seeking a highly skilled and experienced Medical Receptionist to join our Primary Care team on a locum basis, with the potential for a permanent role in the upcoming year.Key Responsibilities:Welcoming patients and managing front desk operations with a high level of professionalismScheduling and adjusting appointments using our Vision software...

  • Front Desk Associate

    3 weeks ago


    East Horsley, Surrey, United Kingdom De Vere Full time

    Front Desk AssociateAt De Vere, we're looking for a skilled Front Desk Associate to provide exceptional customer service to our guests.Key Responsibilities:Welcoming guests and ensuring a smooth check-in processProviding information about hotel facilities and servicesHandling guest requests and resolving any issues promptlyRequirements:Previous experience in...


  • North Wales, United Kingdom Warner Leisure Hotels Full time

    Warner Leisure Hotels is seeking an exceptional Front Desk Hospitality Professional to join our team at Bodelwyddan Castle in Rhyl. As a member of our welcoming team, you will play a vital role in delivering an outstanding customer experience at the front desk, working closely with the Reception Manager and Team Leaders to ensure seamless operations. We...


  • East Hampshire, Hampshire, United Kingdom Sammons Recruitment Ltd Full time

    Key Responsibilities:Manage the front-of-house area, ensuring a welcoming environment for clients and colleagues alike.Key Skills:Confident communication and interpersonal skillsProficient in Microsoft Office, including Word, Excel, and OutlookOrganizational and time management skillsAbility to work in a fast-paced environmentBenefits:Enhanced holiday...

  • Front Desk Manager

    2 weeks ago


    East London, United Kingdom Big Easy Full time

    Key Responsibilities:As a Reception Manager for Big Easy Canary Wharf, you will oversee the smooth operation of our reception desk, providing exceptional customer service and leading a team to deliver an unforgettable guest experience from arrival to departure.Requirements:A proven track record in a similar role with the ability to inspire and motivate a...

  • Service Desk Analyst

    1 month ago


    Northallerton, North Yorkshire, United Kingdom DataCareers Full time €19

    Service Desk Analyst 6 Month Contract Location: Northallerton, North Yorkshire Rate: £18.64 per hour (Inside IR35) We are looking to recruit a Service Desk Analyst on an initial 6 month contract for a leading public sector organisation. This is an on site role working 5 days a week at my client's office in Northallerton, North Yorkshire. You will...

  • Service Desk Analyst

    1 month ago


    Northallerton, North Yorkshire, United Kingdom DataCareers Full time €19

    Service Desk Analyst 6 Month Contract Location: Northallerton, North Yorkshire Rate: £18.64 per hour (Inside IR35) We are looking to recruit a Service Desk Analyst on an initial 6 month contract for a leading public sector organisation. This is an on site role working 5 days a week at my client's office in Northallerton, North Yorkshire. You will...


  • East London, United Kingdom Pertemps Full time

    Front of House CoordinatorAre you a people person with a passion for delivering exceptional customer service? We're looking for a Front of House Coordinator to join our team at a leading Property Investment company in East London.Key Responsibilities:Provide excellent customer service to all new and existing tenants and visitors.Strengthen and build...


  • Northallerton, North Yorkshire, United Kingdom DataCareers Full time €19

    Service Desk Analyst 6 Month Contract Location: Northallerton, North Yorkshire Rate: £18.64 per hour (Inside IR35) We are looking to recruit a Service Desk Analyst on an initial 6 month contract for a leading public sector organisation. This is an on site role working 5 days a week at my client's office in Northallerton, North Yorkshire. You will join a...


  • Northallerton, North Yorkshire, United Kingdom DataCareers Full time €19

    Service Desk Analyst 6 Month Contract Location: Northallerton, North Yorkshire Rate: £18.64 per hour (Inside IR35) We are looking to recruit a Service Desk Analyst on an initial 6 month contract for a leading public sector organisation. This is an on site role working 5 days a week at my client's office in Northallerton, North Yorkshire. You will join a...


  • East London, United Kingdom Ballymore Full time

    Job OverviewThe Help Desk Operations Coordinator plays a crucial role in ensuring the smooth operation of our customer service team. This position is responsible for providing high-level support to customers, coordinating work tasks, and updating delegated tasks to ensure progress meets Service Level Agreements (SLAs).About the RoleThis 12-month fixed-term...


  • East Grinstead, West Sussex, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    Job Summary:We are seeking a skilled and organized Reception Desk Administrator to join our team at Queen Victoria Hospital NHS Foundation Trust. The successful candidate will be responsible for managing the Reception desk and providing administrative support in the Perioperative Service department.About the Role:Manage the Reception desk and front-of-house...


  • Brighton, East Sussex, United Kingdom Supply Desk Full time €85 - €110

    SEN Learning Support Assistant - Suitable for Graduates Contract - Full-time, part-time options available Supply Desk are delighted to be partnering with a school in Brighton that is well regarded for its commitment to SEN provision, and renowned for its dedication to academic excellence and nurturing environment. This excellent institution is celebrated...


  • Brighton, East Sussex, United Kingdom Supply Desk Full time €85 - €110

    SEN Learning Support Assistant – Suitable for Graduates Autumn 2024 Location – Brighton, East Sussex Contract – Full-time, part-time options available Salary: £85 - £110 per day Supply Desk are delighted to be partnering with a school in Brighton that is well regarded for its commitment to SEN provision, and renowned for its dedication to...

  • Front Desk Associate

    4 weeks ago


    North London, United Kingdom Maldron Hotel Finsbury Park Full time

    Receptionist – Maldron Hotel Finsbury ParkKey ResponsibilitiesThe Receptionist plays a vital role in providing exceptional customer service to our guests. Reporting to the Assistant Front Office Manager, this individual is responsible for ensuring a warm and welcoming experience for all visitors.Main Duties and ResponsibilitiesWelcoming guests and...