Front Desk Coordinator
4 weeks ago
Are you a people person with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments and enjoy working as part of a dynamic team? If so, we have an exciting opportunity for a Front Desk Coordinator to join our team at 21c Museum Hotels.
Key Responsibilities:- Provide warm and welcoming service to guests, responding to their needs and resolving any issues in a professional and courteous manner.
- Manage front office operations, including check-in and check-out procedures, guest room assignments, and cash handling.
- Supervise and train front desk staff, ensuring they are equipped to provide excellent service and meet the needs of our guests.
- Collaborate with other departments, such as housekeeping and engineering, to ensure seamless guest experiences.
- Monitor and maintain accurate records, including guest accounts and hotel inventory.
- Develop and implement strategies to maximize revenue and improve guest satisfaction.
- Stay up-to-date with hotel policies and procedures, ensuring compliance and maintaining high standards of service.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and conflict resolution skills.
- Proficiency in computer systems and software, including property management systems.
- High school diploma or equivalent required; degree in hospitality or related field preferred.
- Fluency in English required; additional languages a plus.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Front Desk Coordinator
4 weeks ago
North East, United Kingdom Accor Hotels Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Coordinator to join our team at 21c Museum Hotels. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesRespond to guest inquiries and resolve issues in a...
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Front Desk Coordinator
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Front Desk Coordinator
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North East, United Kingdom Accor Hotels Full timeJob Title: Front Desk CoordinatorAre you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you!We are seeking a highly motivated and organized Front Desk Coordinator to join our team at 21c Museum Hotels. As a key member of our...
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