Senior Client Relationship Manager

1 month ago


Coleshill, Warwickshire, United Kingdom Bertelsmann SE & Co. KGaA Full time

Salary: circa £50,000

Location: Hams Hall

We are seeking an experienced Senior Client Relationship Manager to oversee the management and development of key client accounts. As a key member of our team, you will be responsible for ensuring the supply chain needs of our clients are met with excellence.

Your Tasks

• Oversight of Service Delivery and Operations in relation to SLA adherence, KPI variance, and Satisfaction Surveys; ensure all internal reporting and analysis is delivered.

• Prepare monthly and quarterly business reviews and other client routine meetings for account review and chair these meetings as required.

• Support the Project Manager appointed to lead new business introductions or client projects for your accounts.

• Working with the client and internal stakeholders in relation to the account evolution and growth.

• Identifying opportunities to leverage other solutions for your client, as well as ways to improve the customer experience and/or reduce costs.

• Identifying and sharing risk and issues analysis along with mitigation plans, reviewing and updating contingencies.

• Managing any account escalations to ensure timely resolution.



  • Coleshill, Warwickshire, United Kingdom Kinetic Full time

    About the OpportunityWe're seeking a Client Success and Expansion Lead to join our team at Kinetic. This role involves developing and executing strategies to drive growth, build relationships with senior stakeholders, and identify new business opportunities.Key Responsibilities:Develop and implement strategic plans for each account, supporting customers in...


  • Coleshill, Warwickshire, United Kingdom DP World Australia Full time

    About the RoleWe have an exciting opportunity for a Senior Manager of MP&L Operations to join our team in Australia. The successful candidate will oversee MP&L activities and supply chain efficiency, building a highly inclusive culture that ensures team members and suppliers are effective and that organisational goals are met.Key Responsibilities:Monitor and...


  • Coleshill, Warwickshire, United Kingdom Kinetic Full time

    About the RoleWe are seeking a highly motivated and results-driven Business Development Manager to join our team at Kinetic. As a key member of our sales team, you will be responsible for identifying and securing new business opportunities, building long-term relationships with senior-level stakeholders, and driving growth across our software and...


  • Coleshill, Warwickshire, United Kingdom DP World Australia Full time

    About this OpportunityWe're seeking a seasoned professional to fill the role of MP&L Senior Manager and Supply Chain Expert. This is an excellent chance to leverage your expertise in managing complex supply chains and drive operational excellence within our organisation.Key Accountabilities:Develop and implement strategies to enhance supply chain efficiency...


  • Coleshill, Warwickshire, United Kingdom Wise Employment Plymouth Full time

    Job Title: Senior Technical ManagerLocation: West Midlands (Coleshill)Salary: £competitive (£50,000 - £60,000 per annum)About the Company:Wise Employment Plymouth is a reputable and well-established company that offers a fantastic work environment for its employees.About the Role:We are recruiting for a Senior Technical Manager to join our team in...


  • Coleshill, Warwickshire, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Salary: circa £50,000Located in Hams Hall, this role is ideal for a dynamic professional seeking to leverage their skills in customer account management.Job Description:We are seeking a seasoned Commercial Relationship Manager to join our team at Bertelsmann SE & Co. KGaA. In this role, you will be responsible for managing and developing key client...

  • Senior MP&L Director

    4 weeks ago


    Coleshill, Warwickshire, United Kingdom DP World Australia Full time

    About the RoleWe are seeking a highly skilled Senior MP&L Director to join our team in Minworth, Australia. As a key member of our leadership team, you will be responsible for overseeing MP&L activities and supply chain efficiency, ensuring that our operations run smoothly and efficiently.Key ResponsibilitiesDevelop and implement business strategies to...


  • Coleshill, Warwickshire, United Kingdom Kinetic Full time

    About the JobWe're looking for an experienced Sales and Partnerships Executive to join our team at Kinetic. This role involves developing and executing sales strategies, building relationships with senior stakeholders, and driving growth across our software and professional services.Key Responsibilities:Identify and secure new client opportunities, meeting...


  • Coleshill, Warwickshire, United Kingdom Kinetic Full time

    Celcat is seeking an experienced Business Development Manager to spearhead sales growth in France. With a strong background in consultative B2B sales, this individual will drive new business opportunities and expand our client base.Key Responsibilities:Identify and pursue high-value sales prospects, meeting or exceeding targets across software and...


  • Coleshill, Warwickshire, United Kingdom MWH Treatment Full time

    MWH Treatment is seeking an experienced and skilled individual to fill the role of Senior Construction Project Manager based across our reedbed programme in the Severn Trent region.This leadership position reports directly to the Regional Director and involves coordinating the safe management of site activities on smaller projects, ensuring HSQE, programme,...


  • Coleshill, Warwickshire, United Kingdom MWH Treatment Full time

    We are seeking a highly skilled and experienced Senior Project Coordinator to join our team at MWH Treatment. This is a fantastic opportunity for someone who is passionate about project management and wants to take their career to the next level.As a Senior Project Coordinator, you will play a key role in ensuring the successful delivery of projects from...

  • Senior Accountant

    4 weeks ago


    Coleshill, Warwickshire, United Kingdom sk:n Clinics Full time

    About sk:n Clinics">We are seeking a highly motivated and experienced Graduate Management Accountant to join our Finance Team on a full-time permanent basis. As a Senior Accountant, you will work closely with the Senior Management Accountant to support the business in its period of change and rapid growth.This is a hybrid role, requiring 3 days per week in...


  • Coleshill, Warwickshire, United Kingdom MWH Treatment Full time

    Job DescriptionWe are seeking a highly skilled Solutions Manager to join our Solution Development team in the Midlands region for our Severn Trent framework.About the RoleThis is an exciting opportunity for a professional with excellent leadership and project management skills to lead multidisciplinary teams working on the development of technical solutions...


  • Coleshill, Warwickshire, United Kingdom Worldwide Logistics Group UK Full time

    About This RoleWe are seeking a Freight Operator to join our team at Worldwide Logistics Group UK in Coleshill. The successful candidate will be responsible for the day-to-day operations management of freight shipments, providing excellent customer service and managing supply chain logistics.ResponsibilitiesManage and coordinate freight shipmentsProvide...


  • Coleshill, Warwickshire, United Kingdom Bell Cornwall Recruitment Full time

    Role Overview:The Business Development Manager will be responsible for driving commercial growth and developing strategic partnerships. This role requires a strong understanding of asset finance and commercial lending, as well as excellent interpersonal and communication skills.Main Responsibilities:* Identify and pursue new business opportunities to...


  • Coleshill, Warwickshire, United Kingdom MWH Treatment Full time

    MWH Treatment is seeking an experienced Senior Commissioning Engineer to join our tendering team based in Derby, UK. This is a fantastic opportunity to work on high-profile waste and water treatment projects, utilizing your expertise in commissioning to deliver exceptional results.This role involves reporting directly to the commissioning manager and leading...


  • Coleshill, Warwickshire, United Kingdom Bachy Soletanche Full time

    About the RoleWe are seeking a highly skilled Senior Quantity Surveyor to join our team at Bachy Soletanche. The successful candidate will have a strong background in quantity surveying and commercial operations management.With a focus on maximising profit and minimising risk, you will work closely with our commercial and project teams to identify and...


  • Coleshill, Warwickshire, United Kingdom MWH Treatment Full time

    Job Description:We are seeking a skilled Mechanical Design Engineer to join our team at MWH Treatment, based in Derby. As a key member of our engineering team, you will play a vital role in designing and delivering cost-effective, technically compliant, and buildable solutions for our clients.Your primary responsibilities will include producing high-quality...

  • Project Manager

    4 weeks ago


    Coleshill, Warwickshire, United Kingdom MWH Treatment Full time

    We are seeking a highly skilled General Foreman to strengthen our Construction team at MWH Treatment. This role will be based across our reedbed programme in the Severn Trent region, reporting directly to the Senior Site Manager.The successful candidate will be responsible for co-ordinating and controlling site activities on smaller projects, ensuring the...


  • Coleshill, Warwickshire, United Kingdom MWH Treatment Full time

    We are seeking an experienced Site Manager to join our Construction team in the Retford/Mansfield area.This is a key leadership role, reporting directly to the Senior Site Manager, overseeing the safe management of all operational activities on site.Key responsibilities include:Ensuring all works are undertaken with consideration for the local population and...