Senior Service Manager

4 weeks ago

StokeonTrent, Stoke-on-Trent, United Kingdom Eden Futures Full time
About the Role

We are seeking a highly skilled and experienced Registered Manager to join our team at Eden Futures. As a key member of our management team, you will play a vital role in ensuring the delivery of high-quality services that meet statutory, contractual, and organizational standards.

Main Responsibilities
  • Managing Service Delivery & Quality: To ensure the day-to-day service provision fully complies with the Eden philosophy, values, policies, and procedures while also fully complying with local and national legislation, regulations, and research.
  • Service Development: Continually seek out new opportunities for growth and development of the service while protecting and safeguarding the Company's values and culture.
  • People Management & Leadership: Provide clear and structured day-to-day management and support to the local team in order to ensure the highest quality of service is delivered.
  • Collaborative Working: Lead the team in promoting an environment of collaborative working with other departments and agencies, both across the Company and within the wider Multi-Disciplinary Team.
  • Professional Development: Aspire to continually develop as a professional, ensuring skills are updated, keeping abreast of new ideas and sector changes, and lead the Company within your area of expertise.
Requirements
  • Prior experience in a Supported Living or Residential service
  • Familiarity with CQC standards
  • Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
  • Ability to work effectively in a fast-paced, demanding role
About Eden Futures

Eden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose. We support people to be as independent as possible to achieve what they want to with their lives. Our overall aim as an organization is to provide a high-quality service that empowers Service Users to lead normal lives, and to be the provider of choice.

We are proud to have the Advanced (Gold) Investors in People (IIP) standard, which puts us in the top 2% of organizations internationally that are part of IIP.

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