Customer Engagement Specialist

1 day ago


London, Greater London, United Kingdom Acquire Full time
Job Overview

Acquire is revolutionizing the renewable energy market, and we're seeking a skilled Customer Engagement Specialist to spearhead our retention strategy.

This role offers an exciting opportunity to drive customer advocacy through data-driven marketing campaigns, leveraging your expertise in email and CRM management.

We're looking for someone who can optimize customer communications, identify cross-sell opportunities, and shape how customers experience our innovative brand.

Key Responsibilities:

  • Develop and implement effective retention marketing strategies
  • Lead a growing team of marketers
  • Manage regulatory communications and ensure compliance
  • Analyze campaign performance and provide actionable insights

Requirements:

  • Proven experience in retention marketing from subscription/membership businesses (e.g., Energy, Solar, EV, Financial Services, or Insurance)
  • Strong email/CRM expertise and analytical mindset
  • Team management experience and excellent communication skills

What You'll Get:

  • A competitive salary range: £65,000 - £80,000 per annum
  • A modern office with hybrid working arrangements
  • Award-winning company culture and opportunities for growth
  • The chance to contribute to the UK's sustainable future


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