Customer Engagement Specialist

1 day ago


London, Greater London, United Kingdom Swipe Say Easy Full time

Deliver Exceptional Customer Experiences

As a Customer Engagement Specialist at Swipe Say Easy, you'll play a vital role in crafting personalized experiences that drive customer loyalty and advocacy.

Your responsibilities will include:

Core Responsibilities

  • Develop tailored customer engagement plans to meet individual needs
  • Provide exceptional customer service through proactive communication and issue resolution
  • Collaborate with internal teams to ensure seamless customer experiences
  • Monitor customer satisfaction and implement process improvements

Qualifications

  • Exceptional communication and interpersonal skills
  • Proven ability to build and maintain professional relationships
  • Strong problem-solving and negotiation abilities
  • Proficiency in CRM software and MS Office Suite
  • Bachelor's degree in Business, Marketing, or related field
  • Previous experience in customer relations or account management

About Our Benefits

  • Career advancement and professional development programs
  • Competitive salary range of $70,000 - $90,000 per year
  • Collaborative team environment focused on customer success
  • Access to workshops and continuous learning opportunities


  • London, Greater London, United Kingdom Linear Recruitment Ltd Full time

    Customer Engagement Specialist Needed in Southeast LondonLinear Recruitment Ltd is looking for an experienced Customer Engagement Specialist to join their team in Southeast London, covering Lewisham and Greenwich. The ideal candidate will have experience dealing with customers face-to-face and coming to resolutions quickly and calmly.Job Duties:First point...


  • London, Greater London, United Kingdom Smartsheet Full time

    At Smartsheet, we're seeking a Customer Engagement Specialist to join our Commercial Customer Success team. This is an exceptional opportunity to have a significant impact on customer satisfaction and retention.


  • London, Greater London, United Kingdom Cvent, Inc. Full time

    Cvent, Inc. is seeking a highly skilled Customer Engagement Specialist to manage and execute European customer engagement marketing programs to key customer segments working closely with demand generation, client services, sales and product management teams.In this role, you will assist your customer marketing teammates and the regional field marketers...


  • London, Greater London, United Kingdom VML South Africa Full time

    Job DetailsWe are seeking a dedicated Customer Engagement Specialist to join our Customer Experience Team at VML South Africa. This role involves managing client relationships, driving business growth, and delivering exceptional customer experiences.About the RoleEstimated Salary: R1 300 000 - R1 600 000 per annumLocation: Durban, South AfricaType:...


  • London, Greater London, United Kingdom FundamentalVR Full time

    We are FundamentalVR, a company changing the face of medical training and patient care with our innovative VR technology. As a leading pioneer in immersive VR surgical skills training and performance data, we are looking for a talented Customer Engagement Specialist to join our team.Your role will involve managing defined customer accounts and projects,...


  • London, Greater London, United Kingdom Khoros GmbH Full time

    About KhorosKhoros is a leading provider of customer engagement solutions, dedicated to helping brands create lasting relationships with their customers.Job DescriptionWe are seeking a highly motivated and experienced Customer Engagement Solutions Specialist to join our team. As a specialist in community solutions, you will be responsible for developing and...


  • London, Greater London, United Kingdom Maplecrest Ford Lincoln of Union Full time

    Job Title: Sales and Customer Engagement SpecialistMaplecrest Ford Lincoln of Union is seeking a highly skilled and experienced Sales and Customer Engagement Specialist to join our sales team. As a key member of our team, you will be responsible for engaging with customers, addressing their needs, and delivering personalized solutions to meet their...


  • London, Greater London, United Kingdom S&P Global Full time

    About the Role: We are seeking a Customer Engagement Specialist to join our team at S&P Global Market Intelligence. In this exciting opportunity, you will have the chance to leverage your exceptional customer service skills and experience in account management to drive growth and retention within our client base.The ideal candidate will be highly proficient...


  • London, Greater London, United Kingdom Chapel Down Group Full time

    We are looking for a highly skilled Customer Engagement Specialist to join our marketing team at Chapel Down Group. As a key member of our team, you will be responsible for developing and executing customer engagement strategies that drive sales growth and enhance brand visibility.The ideal candidate will have a proven track record in customer marketing,...


  • London, Greater London, United Kingdom AJ Bell Management Limited Full time

    AJ Bell is one of the fastest-growing investment platform businesses in the UK. We are now looking for a Customer Engagement Specialist to join our marketing team.About the RoleDevelop and execute customer marketing campaigns to drive growth and increase customer value.Work closely with the Senior Customer Marketing Manager and analytics team to deliver...


  • London, Greater London, United Kingdom Handle Recruitment Full time

    We are seeking a talented Customer Engagement Liaison Specialist to join our team at Handle Recruitment. In this role, you will be responsible for delivering exceptional customer service and engagement.About the RoleAs a Customer Engagement Liaison Specialist, you will be the first point of contact for agencies and companies entering work for the awards. You...


  • London, Greater London, United Kingdom SAS Full time

    SAS is seeking a highly motivated Lead Customer Engagement Specialist to join our Customer Success Operations team in the UK, Ireland, and US. This is a 1-year fixed-term contract, offering a unique chance for a skilled professional to make a significant impact on our customer engagement strategy.The successful candidate will have a proven track record in...


  • London, Greater London, United Kingdom Acquire Full time

    Job OverviewAcquire is revolutionizing the renewable energy market, and we're seeking a skilled Customer Engagement Specialist to spearhead our retention strategy.This role offers an exciting opportunity to drive customer advocacy through data-driven marketing campaigns, leveraging your expertise in email and CRM management.We're looking for someone who can...


  • London, Greater London, United Kingdom Maplecrest Ford Lincoln of Union Full time

    We are looking for a skilled Sales and Customer Engagement Specialist to join our team at Maplecrest Ford Lincoln of Union. As a valued member of our team, you will play a crucial role in driving sales and providing exceptional customer experiences.Responsibilities include managing internet leads, confirming sales appointments, and performing follow-up on...


  • London, Greater London, United Kingdom ECS Resource Group Limited Full time

    Job DescriptionWe are seeking a talented Brand and Customer Engagement Specialist to promote company brands, products, and brand campaigns by developing a deep understanding of market trends and customer needs.This contract role offers a competitive salary of £17.93 - £22.41 per annum, translating to an estimated average salary of £20.12, along with...


  • London, Greater London, United Kingdom Onyx-Conseil Full time

    Onyx-Conseil invites applications for the position of Customer Engagement Manager. As a key member of our Communications Function, you will be responsible for building relationships with senior leaders and frontline staff to develop effective communications that land well with stakeholders.You will support the development and delivery of communications and...


  • London, Greater London, United Kingdom Salt Full time

    About the RoleWe are seeking a highly skilled Digital Customer Engagement Specialist to join our growing digital function in London. The successful candidate will be responsible for implementing email marketing campaigns, building email campaigns, and ensuring the delivery of on-brand content.ResponsibilitiesImplement email marketing campaigns, building...


  • London, Greater London, United Kingdom Reed Specialist Recruitment Full time

    About the RoleWe are seeking a highly skilled Loyalty Marketing Manager to join our client's team in Bracknell.The successful candidate will have experience in defining CRM strategies and customer journeys, as well as managing marketing plans and conducting target audience research and data-driven customer segmentation.The ideal candidate will have CRM...


  • London, Greater London, United Kingdom Salt Full time

    About the RoleSalt is a dynamic and forward-thinking company that's excited to partner with one of the UK's fastest-growing beauty brands. As a Customer Engagement Specialist, you'll play a pivotal role in enhancing customer loyalty and engagement.Key Responsibilities:Develop and implement strategic CRM initiatives to drive customer retention and...


  • London, Greater London, United Kingdom Next Full time

    Customer Service Role at NextWe're seeking a highly motivated individual to join our Sales team as a Sales Associate. In this role, you'll be responsible for delivering exceptional customer service, ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide expert advice on our products and services to customersMaintain a high...