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Customer Service Representative

2 months ago

Norwich, Norfolk, United Kingdom Red Personnel Full time
Customer Service Assistant

We are seeking a friendly and approachable Customer Service Assistant to join our team at Red Personnel. As a key member of our student accommodation team, you will be responsible for providing exceptional customer service to our residents and visitors.

Key Responsibilities:
  • Answering phone calls and responding to resident inquiries
  • Providing administrative support to the team and residents
  • Assisting with deliveries and receiving packages
  • Conducting tours of the building for prospective students and clients
  • Checking room inventory and safety notices
  • Performing general administrative tasks

Requirements:

  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Basic computer skills and knowledge of administrative software

What We Offer:

  • A competitive hourly rate of £12.00
  • A 37.5 hour working week, Monday to Friday
  • A 30 minute lunch break

We are a dynamic and supportive team, and we are looking for someone who is friendly, approachable, and has a positive attitude. If you are a motivated and enthusiastic individual who is looking for a new challenge, please submit your CV for review.