Customer Service Representative

6 days ago


Kilmarnock, East Ayrshire, United Kingdom Austin Fraser Full time
Job Overview

We are looking for a Customer Service Representative to fill a field role in Kilmarnock. The successful candidate will have experience in debt negotiation and collection, customer service, and conflict resolution.

Key Requirements
  • Full clean UK driving license
  • Working hours: 8am-5:30pm Monday to Thursday, 8am-5pm Friday
  • Previous experience in debt negotiation and collection or customer service
  • Excellent standard of spoken English
  • Ability to make quick decisions and judgments
The Role

As a Customer Service Representative, you will work closely with clients to resolve disputes and negotiate payment arrangements. You will also be responsible for conducting PDV visits and executing documentation to secure payment.



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