Inbound Customer Service Agent for Lloyds

3 days ago


Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time
About the Job

We are seeking a skilled and enthusiastic customer service representative to join our team at Teleperformance. As an inbound customer service agent, you will be responsible for delivering excellent customer service to clients of Lloyds Banking Group.

Job Responsibilities
  • Customer Interaction: Handle inbound calls with professionalism and courtesy, providing a positive experience for customers.
  • Query Resolution: Resolve customer queries efficiently and effectively, ensuring a high level of satisfaction.
  • Compliance: Ensure all customer interactions are compliant with regulatory requirements.
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Good listening and problem-solving skills
  • Accuracy and attention to detail
Benefits and Salary
  • An estimated hourly salary of £11.44
  • Competitive holiday entitlement
  • Access to employee assistance programmes
  • Career progression opportunities
  • Recognition and reward schemes
  • Lifestyle benefits and discounts


  • Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time

    About Our TeamAs a customer service specialist at Teleperformance, you will be part of a fast-paced contact centre team working alongside household-known clients to deliver exceptional customer service. Job DescriptionWe have a fantastic opportunity for an inbound customer service specialist to join our Lloyds Banking Division campaign. The role involves...


  • Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time

    About the RoleWe are seeking a professional and polite customer service specialist to join our team at Teleperformance. As an inbound customer service agent, you will be responsible for delivering world-class customer service to clients of Lloyds Banking Group. Key ResponsibilitiesCustomer Support: Answer inbound calls with enthusiasm and provide a positive...


  • Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time

    About the PositionWe are seeking a highly motivated Digital Banking Customer Care Agent to join our team at Teleperformance and provide exceptional customer experience to Virgin Money clients.Key Tasks:Handle customer inquiries and resolve their issues related to digital services.Communicate effectively with customers and provide them with guidance on using...


  • Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time

    At Teleperformance, we value our employees and strive to create a positive and supportive work environment. As an Office Based Customer Service Representative, you will be part of a diverse team that is passionate about delivering world-class customer service.Your primary responsibility will be to handle customer inquiries via phone, email, or other...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full time

    About the Role:We are seeking a driven and confident individual to join our team as a Customer Solutions Agent. This role offers the opportunity to build a career within a strong and supportive company, with a focus on customer relationships and pipeline management.Key Responsibilities:Manage a pipeline of inbound and outbound calls to resolve customer...


  • Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time

    About the RoleWe are seeking a highly skilled Digital Banking Customer Care Agent to deliver exceptional customer experience for Virgin Money clients at Teleperformance.This is a full-time permanent position with a competitive salary of £44 per hour, offering opportunities for career growth and development.Key Responsibilities:Provide assistance and resolve...


  • Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time

    At Teleperformance, we are committed to delivering exceptional customer experiences. As a Customer Service Representative for our prestigious banking client Virgin, you will be taking inbound calls and providing top-notch support to their customers.This is an onsite role, meaning you will work from our office location. We offer a dynamic and supportive...


  • Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time

    About the JobWe are looking for an experienced Digital Banking Customer Care Agent to join our team at Teleperformance and provide top-notch customer service to Virgin Money clients.Responsibilities:Take inbound calls from customers and resolve their queries related to digital services.Guide customers on how to use digital banking services and answer their...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Scotland Full time

    Pertemps Scotland is a leading recruitment agency looking for a Customer Service Advisor to join their team in Kilmarnock. The ideal candidate will have strong customer service experience, be driven and confident, and possess excellent communication skills.Key Responsibilities:Manage a pipeline of inbound and outbound calls to resolve customer queriesCreate...


  • Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time

    Teleperformance is a fast-paced contact centre employer who works alongside household-known clients to deliver world-class customer service. As a Customer Support Representative, you will be part of a dynamic team that strives for excellence in customer satisfaction.The role involves working with various clients, including Lloyds Banking Group, to provide...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Scotland Full time

    Pertemps Scotland is seeking a Vulnerable Client Services Coordinator to join our dynamic team. In this role, you will be responsible for handling inbound and outbound calls, providing guidance and advice to customers who require extra support.Job OverviewThis is a great opportunity for those with a caring and empathetic nature to develop a long-term career...


  • Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time

    Job OverviewAs a Customer Service Specialist at Teleperformance, you will play a vital role in delivering exceptional customer service to our clients. This is an exciting opportunity to join a fast-paced contact centre environment and work alongside a number of household name clients. About the RoleThis is a full-time position working as part of a team to...


  • Kilmarnock, East Ayrshire, United Kingdom Arnold Clark. Careers Full time

    About Arnold Clark">We are seeking a skilled Customer Service Executive to deliver exceptional customer experiences at our Hyundai branch in Kilmarnock. This role is ideal for individuals who enjoy working with customers and providing expert advice on our products.">The Role">This Customer Service Executive position involves working closely with customers to...


  • Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time

    Role OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Teleperformance. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various communication channels.


  • Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time

    Job SummaryWe are seeking a skilled and enthusiastic Customer Service Specialist to join our team at Teleperformance. As a key member of our contact centre, you will play a vital role in delivering exceptional customer service to clients across the globe.About UsTeleperformance is a leading global provider of customer experience solutions. We work closely...


  • Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time

    About TeleperformanceWe are a fast-paced contact centre employer working alongside renowned clients to deliver exceptional customer service. Our team is committed to providing world-class support, and we take pride in our collaboration with various household names.Estimated Salary: £18,000 - £22,000 per annumThis role involves delivering outstanding...


  • Kilmarnock, East Ayrshire, United Kingdom Arnold Clark Group Full time

    About the PositionWe are seeking a customer-focused Customer Service Representative to join our Kilmarnock branch.Estimated Salary: £22,000 - £27,000 per annum (dependent on experience)Job Summary:Provide exceptional customer service to clients and internal stakeholders.Ensure all vehicles are cleaned and maintained to a high standard.Support colleagues to...


  • Kilmarnock, East Ayrshire, United Kingdom Arnold Clark. Full time

    Role OverviewWe are currently looking for talented individuals to join our Hyundai team in Kilmarnock as a Customer Service Executive. This exciting opportunity will see you play a key role in delivering an outstanding customer experience, helping customers fall in love with our products.About UsArcade make it easy to find your next car, whether you're a...


  • Kilmarnock, East Ayrshire, United Kingdom Tesco Partners Full time

    As a key member of our team, you will be responsible for delivering exceptional customer service and leading your cafe team to achieve outstanding results.About the RoleThe salary for this position is £25,000 - £30,000 per annum, depending on experience. You will work in one of our 311 cafes across the country, providing a warm and welcoming environment...


  • Kilmarnock, East Ayrshire, United Kingdom East Ayrshire Leisure Trust Full time

    We are seeking a dedicated and enthusiastic individual to join our team as a Customer Assistant. This is a part-time, temporary position that will provide an opportunity to develop skills and experience in delivering excellent customer service within local communities.Key ResponsibilitiesTo contribute to and deliver excellent customer service, promoting the...