Senior Membership Manager

3 days ago


Milton Keynes, Milton Keynes, United Kingdom Mixxos Group Full time
Job Summary: The Mixxos Group is seeking an experienced leader to fill the position of Membership Team Leader. This is a fantastic opportunity for a motivated individual to join our dynamic team and contribute to the success of the company. As a key member of the membership and events team, you will be responsible for supporting the day-to-day responsibilities of the team and delivering a first-class service to our customers.

We are looking for someone with strong leadership skills, commercial acumen, and the ability to motivate and manage a team effectively. If you have previous leadership experience and are committed to delivering outstanding customer service, this Membership Team Leader role could be an excellent fit for you.

Main Responsibilities:
  • * Provide exceptional customer service by responding promptly to high volumes of enquiries
    * Manage and resolve escalated complaints from the team members
    * Develop and maintain effective relationships with colleagues and stakeholders
    * Continuously evaluate and improve processes to enhance overall efficiency

Benefits Package:
  • * Competitive salary of £30,000 per annum (dependent on experience)
    * 24 days annual leave
    * Hybrid working arrangement


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