Membership & Events Management Specialist
5 days ago
CV-Library is recruiting for a Membership & Events Management Specialist based in Milton Keynes. If you have a passion for delivering outstanding customer service and inspiring a team, we would love to hear from you.
Location: Milton Keynes
Estimated Salary: £30,000 per annum
Working Hours: 35 hours per week (7am-7pm)
Contract Type: Permanent
Hybrid Working
- This role involves handling escalated complaints and providing first-line support.
- You will oversee quality control, ensuring high standards across all communication channels.
- Training and development will be provided to ensure the team meets user needs effectively.
- A strong customer service background with experience in complaint resolution.
- Proficiency in IT, including Word, Excel, and CRM systems.
- Experience in a contact centre environment and managing multi-channel enquiries.
- Skills in team leadership and training.
- A Monday to Friday schedule with no weekends or bank holidays.
- A 35 hour working week.
- Hybrid working with 2-3 days from home.
- 24 days holiday.
- A company-contributed pension scheme.
- Private medical insurance + many more.
CV-Library connects top talent with great opportunities. Our client offers a supportive work environment, fostering professional growth and involvement in social responsibility initiatives.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation.
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