Membership & Events Management Specialist

5 days ago


Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time

CV-Library is recruiting for a Membership & Events Management Specialist based in Milton Keynes. If you have a passion for delivering outstanding customer service and inspiring a team, we would love to hear from you.

Location: Milton Keynes
Estimated Salary: £30,000 per annum
Working Hours: 35 hours per week (7am-7pm)
Contract Type: Permanent
Hybrid Working

About the Role:
  • This role involves handling escalated complaints and providing first-line support.
  • You will oversee quality control, ensuring high standards across all communication channels.
  • Training and development will be provided to ensure the team meets user needs effectively.
Requirements:
  1. A strong customer service background with experience in complaint resolution.
  2. Proficiency in IT, including Word, Excel, and CRM systems.
  3. Experience in a contact centre environment and managing multi-channel enquiries.
  4. Skills in team leadership and training.
What We Offer:
  • A Monday to Friday schedule with no weekends or bank holidays.
  • A 35 hour working week.
  • Hybrid working with 2-3 days from home.
  • 24 days holiday.
  • A company-contributed pension scheme.
  • Private medical insurance + many more.

CV-Library connects top talent with great opportunities. Our client offers a supportive work environment, fostering professional growth and involvement in social responsibility initiatives.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation.



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