Service Delivery Executive

3 days ago


Milton Keynes, Milton Keynes, United Kingdom Membership Bespoke Full time
Membership Support Role

We are seeking a highly motivated individual to join our team as a Membership Support Specialist in Milton Keynes office.

The role involves managing member relationships, handling payments and queries, and supporting members with their professional progression by promoting training and courses.

The ideal candidate will have excellent customer service skills, b2b experience, and strong communication skills for internal and external interactions.

Key responsibilities include updating CRM data, providing regular reports on membership acquisition and retention, and interacting with learners and trainers.

The successful candidate will also oversee each stage of the member journey, administer member services, and provide support as needed.

The salary is £28,000 per annum, plus benefits including pension, 25 days annual leave, Christmas closure, employee assistance programme, and life assurance.



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