Sales and Customer Support Specialist
1 day ago
We are seeking a highly organized and customer-focused Sales Administrator to join our team in Chorley. As a key member of our account management function, you will provide administrative support to ensure we exceed our customers' expectations and deliver a market-leading customer experience.
Key Responsibilities- Provide administrative support to our account management function to ensure seamless customer service and support.
- Process customer orders and requests in a timely and efficient manner.
- Research and resolve customer issues, expediting back orders and handling requests for returns and other special requests.
- Proactively interact with the outside sales force to ensure regular communication on pricing and other customer concerns.
- Follow up with the Sales Department, suppliers, and customers on any outstanding issues.
- High school diploma required; Bachelor's degree a plus.
- 1-3 years applicable experience in a customer relationship type role (sales, call center, etc.).
- Strong communication skills, both verbal and written.
- Problem-solving skills and teamwork.
- Ability to manage multiple priorities in a fast-paced and complex environment.
- Good organization and time management skills.
- Attentive and active listening abilities.
- MS Office skills and familiarity with SAP system is a plus.
As a Sales Administrator at Avantor, you will have the opportunity to be part of a high-performing team that provides a global service modified to our customers' individual needs. We offer a diverse, equitable, and inclusive culture that includes learning experiences to support your career growth and success.
About AvantorAvantor is a global company with 14,000+ associates who are passionate about discovery and determination to overcome challenges. We are committed to helping you on your career journey through our diverse, equitable, and inclusive culture.
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