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Customer Service Specialist

3 months ago

Chorley, Lancashire, United Kingdom Booths Full time

Customer Assistant (Specialist)

18+

Advertised Salary: £11.50

Job Overview:

Booths is not just a retail outlet; it embodies a family ethos. Established in 1847, we prioritize our People, Products, and Place. Being part of our organization means becoming part of a nurturing and supportive family environment where every individual is valued, and teamwork is essential.

Our aspiration is to be cherished by our customers for fulfilling their cravings for exceptional food and beverages.

We are committed to sourcing, preparing, selling, and promoting the finest food & drink. As a Customer Assistant, you will naturally excel in customer service, and with our tailored training, you will become proficient in providing our customers with a genuine warm welcome and an enchanting shopping experience.

In your role within one of our departments, your daily tasks will include a diverse range of responsibilities, from inventory management and record-keeping to ensuring compliance with health & safety and food hygiene standards. Your primary focus will be on our customers, ensuring that every action you take enhances their shopping experience. If our customers are satisfied, then we are satisfied—that is the essence of Booths.

While prior retail experience is not a prerequisite for joining our family, we seek individuals who are warm, friendly, diligent, and innovative, capable of shining in front of our customers and integrating seamlessly into a dedicated team.

Important Information:

This position requires candidates to be 18 years or older.

The role involves working across various specialist areas, including bakery, deli, cheese, hot food, raw meat, and fish. Previous experience in a food-related environment is not mandatory, as comprehensive training will be provided.

Customer Assistant positions will necessitate a minimum of one weekend shift per week.

Salary Structure:

Advertised pay rates apply to individuals aged 21 and above.

Under 18: £9.00

Ages 18 – 20: £9.50

JD: Customer Assistant (Specialist)