Customer Service Representative

4 weeks ago


Chorley, Lancashire, United Kingdom Asda Stores Ltd Full time

About the Role

We are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in delivering excellent customer service and ensuring the efficient running of our stores.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work across multiple departments to ensure the smooth operation of the store, including serving customers, replenishing products, and maintaining a clean and safe environment.
  • Develop strong relationships with colleagues and customers, promoting a positive and inclusive store culture.
  • Participate in training and development opportunities to enhance your skills and knowledge, and contribute to the success of the store.

What We Offer

As a Service Colleague at Asda Stores Ltd, you will enjoy a competitive salary, opportunities for career progression, and a range of benefits, including 10% off your Asda shopping, incentive schemes, and discounts across a range of services and activities.

Requirements

  • Naturally friendly and enthusiastic approach to customer service.
  • Ability to work effectively in a fast-paced environment and adapt to changing situations.
  • Strong communication and interpersonal skills, with the ability to build relationships with colleagues and customers.
  • Flexibility to work a variety of shifts, including late and weekend working.

Why Join Us?

At Asda Stores Ltd, we are committed to providing our customers with an exceptional shopping experience. As a Service Colleague, you will play a key role in delivering this vision, working collaboratively with your colleagues to achieve our goals and make a real difference in the lives of our customers.



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