Customer Service Representative

2 days ago

Chorley, Lancashire, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Colleague in our Chorley Buckshaw Superstore. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
  • Work collaboratively with colleagues to achieve sales targets and drive store performance.
  • Be knowledgeable about our products and services, making recommendations to customers to enhance their shopping experience.
  • Contribute to maintaining a clean and safe store environment, adhering to health and safety standards.
  • Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours (minimum 12) if desired.
  • Three weeks' notice of scheduled shifts, allowing for planning and work-life balance.
  • Access to free wellbeing services, including resources for mental health, physical well-being, and life support.
  • Life cover and an award-winning pension scheme with matching contributions up to 7.5%.
  • Uniform provided and policies to support colleagues through life's moments, big and small.

Requirements

  • A passion for delivering exceptional customer service and building rapport with customers.
  • The ability to work well within a team, communicate openly, and build relationships with colleagues.
  • Flexibility to work a variety of shifts, including evenings and weekends.

Why Join Us?

At Tesco, we value our colleagues and offer a range of benefits to support their well-being and career development. As a Colleague, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for growth and progression.

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