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Customer Service Representative

2 months ago

Chorley, Lancashire, United Kingdom Newton Blue Full time
Job Overview

We are seeking a highly skilled Customer Support Specialist to join our team at Newton Blue, a leading developer of pharmacy software solutions. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients.


Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, and other communication channels
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to identify and implement process improvements
  • Stay up-to-date with industry trends and developments to provide expert advice to customers

Requirements:

  • 2+ years of experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong knowledge of customer service principles and practices

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Apply Now: