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Customer Service Specialist

3 months ago


Chorley, Lancashire, United Kingdom Booths Full time

Customer Assistant (Specialist)

18+

Advertised Salary: £11.50

Position Overview:

Booths is not just a store; it embodies a community. We have been a family-operated business since 1847, and being part of our organization means becoming a valued member of a nurturing and supportive environment. Each day, we strive to make a positive impact on our customers' experiences.

Our aspiration is to be cherished by our customers for igniting and fulfilling their passion for exceptional food and beverages.

We are committed to sourcing, producing, and marketing top-quality food & drink. As a Customer Assistant, you will naturally excel in customer service, and through our tailored training, you will master the art of providing our customers with a warm and inviting shopping experience.

In your role within one of our departments, your daily activities will encompass a range of engaging tasks, including inventory management, record-keeping, and ensuring compliance with health & safety and food hygiene standards. Your primary focus will be on our customers, ensuring that their shopping experience is always prioritized. Their satisfaction is our ultimate goal, and that is the essence of Booths.

While prior retail experience is not a prerequisite for joining our family, we seek individuals who are warm, friendly, diligent, and innovative—qualities that will enable you to shine in front of our customers and seamlessly integrate into a dedicated team.

Important Information:

This role involves working across various Specialist areas, including bakery, deli, cheese, hot food, raw meat, and fish. Previous experience in a food-related environment is not mandatory, as comprehensive training will be provided.

Customer Assistant positions will require a minimum of one weekend shift each week.

Pay Structure:

Advertised pay rates apply to individuals aged 21 and over.

Under 18: £9.00

Ages 18 – 20: £9.50

Position Title: Customer Assistant (Specialist)