Customer Service and Engagement Director

1 month ago


StratforduponAvon, Warwickshire, United Kingdom Coventry Building Society Full time

Career Opportunity: Customer Service and Engagement Director at Coventry Building Society

We're on the hunt for an exceptional individual to take on the role of Customer Service and Engagement Director at our Stratford-Upon-Avon branch. As a seasoned leader, you'll be responsible for driving customer satisfaction and engagement across the region.

About the Position

In this exciting new role, you'll have the chance to develop and implement strategies that promote positive change within our organization. Your focus will be on building strong relationships with members and local community groups, while also coaching and mentoring staff to deliver exceptional service.

  • Estimated salary: £50,000 - £70,000 per annum
  • Lead a team of customer-facing staff
  • Develop and implement strategies to improve member engagement and satisfaction

We're proud to offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you're passionate about delivering outstanding customer experiences, please get in touch.



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