Service Excellence Director

1 day ago


StratforduponAvon, Warwickshire, United Kingdom Motorsport-Total GmbH Full time

We are seeking a highly motivated and experienced Automotive Centre Manager to lead our team and drive business success. As a key member of our team, you will be responsible for leading a high-performing team to deliver exceptional customer experiences and achieve business goals.

The successful candidate will have a proven track record of leadership in the automotive industry, with a strong focus on customer satisfaction and team development. They will be able to motivate and inspire their team to achieve outstanding results, while also driving business growth through effective sales strategies.

You will work closely with our Operations Team to develop and implement effective processes and procedures to ensure the smooth running of our Automotive Centres. The successful candidate will also be responsible for identifying areas for improvement and implementing changes to drive business growth.

We offer a competitive salary range of £31,065 to £38,563 per annum, plus an average uncapped bonus of £10,800 per year. Our benefits package includes 5 days' annual leave, up to 50% off garage bills, discounts on Halfords products, and more.

  • Fantastic leadership and team management skills within the automotive industry
  • Experience delivering high customer satisfaction and displaying effective management
  • Engaging and motivational approach to team development
  • Experience of meeting compliance standards across Health and Safety
  • Experienced with high sales turnover and managing KPI's
  • Excellent communication skills, both verbally and in writing


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