Service Excellence Coordinator

2 days ago


StratforduponAvon, Warwickshire, United Kingdom Carluccio's Full time

As a Service Excellence Coordinator at Carluccios, you'll play a vital role in ensuring every guest receives an outstanding experience. You'll lead a team of experienced professionals, providing guidance, training, and development opportunities to help them grow.

The estimated salary for this role is £30,000 - £42,000 per annum, depending on experience. You'll have the opportunity to develop your skills and grow your career in a fast-paced and supportive environment.

About the Role
  • Leadership: Lead a team of experienced professionals, providing guidance, training, and development opportunities to help them grow.
  • Operations Management: Oversee the day-to-day running of the restaurant, including opening and closing procedures, staff management, and ensuring a seamless service.
  • Guest Experience: Ensure every guest receives an outstanding experience, from initial welcome to final farewell.
  • Sales and Revenue: Drive sales through effective team management, upselling, and ensuring every guest leaves happy and eager to return.

You'll have access to exclusive benefits, including 50% off your total bill for you and five friends across all our brands, as well as flexible working opportunities that suit your lifestyle.

What We Offer
  • Flexible Working: Enjoy flexible working opportunities that suit your lifestyle.
  • Career Development: Excellent opportunities for career growth and development across our diverse brand portfolio.
  • Wage Stream: Access to advanced pay and get paid when you need it.
  • BRG Spark App: Unlock exclusive discounts on thousands of online and high-street retailers.


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