Operations Coordinator

3 days ago


StratforduponAvon, Warwickshire, United Kingdom Fortem Cares Full time
Job Description

In this role as an Operations Coordinator, you will be responsible for planning and scheduling jobs for a team of tradespeople to deliver excellent customer service. Your focus will be on maximizing efficiency and productivity of the team within a defined area.


This role is full-time office-based in Stratford Upon Avon, working Monday-Friday 8am-4pm. As an Operations Coordinator, you will strive for effective resolution of customer issues and positive relationships with the client contact centre. You will work in partnership with the client to gain effective use of repair slots and resource availability. One of your main goals will be reducing trades' non-productive time and making recommendations to the Service Manager.



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