Customer Service Professional
1 day ago
We are looking for an experienced Customer Service Administrator to join a friendly team in Stratford-upon-Avon. This role is part of a leading provider of medical supplies dedicated to improving patient care through their high-quality products and exceptional customer service.
The estimated salary for this position is £25,000 - £30,000 per annum, depending on experience.
About the Role- Provide excellent first point of contact experience to customers
- Maintain high levels of customer care and relationships
- Answer all calls, emails, and customer queries within 48 hours
- Provide administrative support within the Customer Services Team:
- Process sales orders using JDE SOP system
- Raise sales invoices
- Daily filing of orders, invoices, and delivery notes
- Respond to all enquiries in shared orders mailbox
- Order office stationery and refreshments for visitors
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