Customer Service Coordinator

5 days ago


StratforduponAvon, Warwickshire, United Kingdom SF Recruitment (Birmingham) Full time

**About the Role:**

We are seeking a highly skilled Customer Service Coordinator to join our dynamic team at SF Recruitment (Birmingham). This is an exciting opportunity for a proactive and professional individual who thrives in a varied and people-focused environment.

Key Responsibilities:Sales & Customer Service:
  • Promptly respond to customer enquiries via email, phone, and in person, providing exceptional service by understanding customer needs and recommending suitable products or services.
  • Follow up on leads to convert enquiries into sales opportunities, maintaining accurate records of customer interactions and sales using CRM systems.
Reception & Administration:
  • Act as the first point of contact for visitors, ensuring a warm and professional welcome, and manage incoming calls and emails, directing them to the appropriate team members or departments.
  • Perform general administrative duties, including data entry, filing, and document preparation, supporting other team members with ad hoc tasks as needed.

**Requirements:**

  • Previous experience in a customer-facing role, ideally within sales, reception, or administration.
  • Excellent communication skills, both written and verbal.
  • Strong organisational and multitasking abilities with attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.
  • Positive, professional, and approachable demeanour.

**Salary & Benefits:** £25,000 + Bonus

This role requires working 5 days out of 7, Monday to Friday 9am-6pm, Saturday 9am-5pm and Sunday 10am-4pm.



  • Stratford-upon-Avon, Warwickshire, United Kingdom Filta group Full time

    Job Title: Financial Services CoordinatorThe Filta Group is looking for a skilled Financial Services Coordinator to join our team. As a key member of our support team, you will be responsible for ensuring seamless customer service delivery, including processing customer invoices and resolving any related queries or disputes. If you have a positive attitude,...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Listers Full time

    Job DescriptionAs a Vehicle Sales and Service Coordinator at Listers in Stratford-upon-Avon, you will be responsible for managing customer interactions, coordinating vehicle services, and working closely with various departments to ensure seamless customer experiences.Key Duties:Managing customer bookings and ensuring timely vehicle readinessLiaising with...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Fusion People Ltd Full time

    Audacious Opportunity for a Plant Maintenance ProfessionalAs a skilled Workshop Controller, you will play a pivotal role in ensuring the smooth operation of our plant's maintenance and repair activities. Your expertise will be instrumental in achieving high standards of quality and efficiency, with a focus on timely delivery of services.Key...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Accor Hotels Full time

    Job DescriptionWe are seeking an experienced Food and Beverage Supervisor to assist the Assistant Director in planning, implementing, organizing, and coordinating the hotels' beverage program and ensuring the smooth operation of the bar on a daily basis.A minimum of 5-star hotel experience is preferred.Excellent communication and customer service skills.The...


  • Stratford-upon-Avon, Warwickshire, United Kingdom SF Recruitment Full time

    About the JobThe Sales and Administrative Coordinator will be responsible for responding promptly to customer enquiries via various channels, providing exceptional customer service, following up on leads, and maintaining accurate records of customer interactions and sales using the company's CRM or database systems.Additionally, the successful candidate will...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Royal Shakespeare Company Full time

    About the Job:We are seeking a skilled Estates Administrator to provide excellent customer service and manage various tasks efficiently. As a key member of our team, you will be responsible for welcoming visitors and staff, promoting the Royal Shakespeare Company brand, and ensuring a smooth experience for all building users.Main Responsibilities:Manage the...


  • Stratford-upon-Avon, Warwickshire, United Kingdom CBW Staffing Solutions Full time

    About the Role:We are seeking a highly motivated and detail-oriented Assistant Facilities Manager to join our fantastic FM contractor in East London. As a key member of our team, you will be responsible for assisting the Facilities Manager in overseeing day-to-day operations, ensuring the safety and functionality of our facilities, and managing a team of...


  • Stratford-upon-Avon, Warwickshire, United Kingdom HF Trust Full time

    Job OverviewThe HF Trust is committed to providing exceptional care and support services to individuals with learning disabilities. We are looking for a dedicated and compassionate Support Services Coordinator to join our team in Stratford Upon Avon. The ideal candidate will have excellent communication skills and a passion for delivering person-centered...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Fortem Cares Full time

    Job DescriptionIn this role as an Operations Coordinator, you will be responsible for planning and scheduling jobs for a team of tradespeople to deliver excellent customer service. Your focus will be on maximizing efficiency and productivity of the team within a defined area.This role is full-time office-based in Stratford Upon Avon, working Monday-Friday...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Savers Full time

    About SaversWe're a purpose-driven company dedicated to creating an exceptional experience for our customers, donors, and team members. Our innovative business model focuses on reducing waste and supporting local communities by providing gently-used items to nonprofit organizations.Our mission is to champion reuse and inspire a future where second-hand...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Winsearch Full time

    Company Overview:Winsearch UK is a leading provider of customer service solutions. We are currently working with a food manufacturing business to appoint a Customer Service Advisor, on a permanent, full-time basis.Job Summary:We are seeking a highly skilled and experienced bilingual customer service professional to join our team. As a Customer Service...

  • Sales Coordinator

    1 week ago


    Stratford-upon-Avon, Warwickshire, United Kingdom SF Recruitment (Birmingham) Full time

    Sales and Administrative Coordinator RoleAre you looking for a dynamic opportunity that combines sales, customer service, and administrative responsibilities?We are seeking a proactive and professional Sales and Administrative Coordinator to join our team in Stratford Upon Avon. The ideal candidate will have excellent communication skills, strong...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Listers Full time

    Service Advisor Job DescriptionThe Service Advisor will work Monday to Friday (08:00 - 18:00) and Saturdays on a rota basis, ensuring our customers receive the best possible service experience.


  • Stratford-upon-Avon, Warwickshire, United Kingdom SF Recruitment (Birmingham) Full time

    Sales and Customer Service RepresentativeWe are seeking a highly skilled and motivated Sales and Customer Service Representative to join our dynamic team in Stratford Upon Avon. This exciting opportunity combines sales, customer service, and administrative responsibilities, offering a unique blend of challenges and rewards.Key Responsibilities:Sales and...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Daisy Group Full time

    We are seeking a talented Customer Service Representative to join our team at Daisy Group in Solihull. As a key member of our customer experience team, you will be responsible for providing exceptional service to our customers, answering their queries, and resolving any issues they may have.About the RoleThis is a permanent, full-time position with a...


  • Stratford-upon-Avon, Warwickshire, United Kingdom ENGINEERINGUK Full time

    Job SummaryWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at ENGINEERINGUK. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring that every customer has a positive shopping experience.


  • Stratford-upon-Avon, Warwickshire, United Kingdom Pertemps Leamington Spa Full time

    We are looking for an experienced Customer Service Administrator to join a friendly team in Stratford-upon-Avon. This role is part of a leading provider of medical supplies dedicated to improving patient care through their high-quality products and exceptional customer service.The estimated salary for this position is £25,000 - £30,000 per annum, depending...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Alsco Inc. Full time

    Job SummaryThe Route Relief Coordinator plays a crucial role in supporting the Service Department's objectives to meet customers' needs through up-selling and providing superior customer service.


  • Stratford-upon-Avon, Warwickshire, United Kingdom Fusion People Ltd Full time

    Job Description: We are seeking a skilled Plant Repair Coordinator to join our team. As a key member of our workshop operations team, you will play a crucial role in ensuring that plant repairs and services are carried out efficiently and effectively.Key Responsibilities:- Provide initial telephone support for breakdowns and try to resolve issues where...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Vistry Group PLC Full time

    Key ResponsibilitiesDeliver exceptional customer service and respond to incoming customer enquiries in a timely and efficient manner.Support the sales team by booking viewing appointments and ensuring a seamless customer experience.Contribute to the sales and marketing teams to maximise the efficiency of sales consultants' time.What We OfferA competitive...