Financial Services Coordinator
1 month ago
We are seeking a skilled and empathetic individual to join our client, a leading provider of financial services, based in the local area. As a Financial Support Associate, you will be the primary point of contact for customers seeking assistance with debt management and financial wellbeing.
Key Responsibilities:- Engage with customers to understand their financial situations and provide tailored support to help them manage their debt.
- Conduct affordability assessments to determine suitable payment plans and work with customers to create mutually beneficial agreements.
- Identify and address potential vulnerabilities, including mental health concerns, to ensure customers receive comprehensive support.
- Liaise with external partners, such as debt charities and money advice centres, to provide customers with additional resources and guidance.
- Manage customer payments, including due dates, card payments, and direct debit changes, to ensure timely and efficient processing.
- Resolve first-level customer complaints and respond to incoming correspondence in a timely and professional manner.
- Previous experience in arrears, collections, and debt management.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
- Proficiency in IT systems and tools, with a keen eye for detail and accuracy.
- Able to work independently and as part of a team, with a strong focus on delivering exceptional customer service.
- Self-motivated and results-driven, with a passion for helping others achieve financial stability.
This role offers a competitive benefits package and a hybrid working arrangement, allowing you to balance work and personal life while making a meaningful impact in the lives of our customers.
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Financial Services Coordinator
3 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services (UK) PLC Full timeJob Summary:As a Financial Services Coordinator at Toyota Financial Services (UK) PLC, you will play a crucial role in delivering exceptional customer experiences while ensuring compliance with regulatory standards. Your primary responsibility will be to communicate effectively with customers, providing tailored solutions to resolve financial difficulties...
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Financial Services Specialist
2 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services (UK) PLC Full timeCustomer Outcomes SpecialistWe are seeking a skilled Customer Outcomes Specialist to join our team at Toyota Financial Services (UK) PLC. As a key member of our Customer Outcomes team, you will play a vital role in providing effective arrears support to our customers, ensuring a high level of service is delivered at all times.Key Responsibilities:Responsible...
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Financial Services Collector
1 week ago
Epsom, Surrey, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeWe are seeking a skilled Financial Services Collector to join our team at Toyota Financial Services, KINTO and KINTO JOIN.This role will involve providing effective arrears support to our customers, ensuring a high-level of service is provided at all times.The successful candidate will have excellent communication and interpersonal skills, with the ability...
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Financial Services Coordinator
3 weeks ago
Epsom, Surrey, United Kingdom fish4.co - Jobboard Full timeWe are seeking a skilled Financial Services Coordinator to join our team at fish4.co - Jobboard. As a key member of our client's local area team, you will be the primary point of contact for customers inquiring about debt management and financial services.Your role will involve engaging with customers, using your exceptional listening skills to build rapport...
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Financial Services Coordinator
2 weeks ago
Epsom, Surrey, United Kingdom Lloyd Recruitment - Epsom Full timeWe are seeking a highly skilled Financial Services Coordinator to join our team at Lloyd Recruitment - Epsom. As a key member of our client's team, you will be responsible for engaging with customers who are in arrears, using your excellent communication skills to build rapport and understand their individual needs.The focus of this role is to deliver a good...
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Quality Assurance Specialist
3 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeJob DescriptionJob Title: Quality Assurance SpecialistCompany: Toyota Financial Services, KINTO and KINTO JOINJob Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Toyota Financial Services, KINTO and KINTO JOIN. As a Quality Assurance Specialist, you will be responsible for ensuring the quality and standard of work...
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Financial Operations Coordinator
2 weeks ago
Epsom, Surrey, United Kingdom Lloyd Recruitment - Epsom Full timeJob Title: Financial Operations CoordinatorWe are seeking a skilled Financial Operations Coordinator to join our established accounts team in central Leatherhead. As a key member of our finance department, you will be responsible for processing invoices, matching them against purchase orders, and resolving queries and enquiries received by email and...
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Quality Assurance Specialist
3 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeJob Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Toyota Financial Services, KINTO and KINTO JOIN. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and standard of work undertaken by customer-facing functions, adhering to company policies and...
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Financial Services Coordinator
4 weeks ago
Epsom, Surrey, United Kingdom Lloyd Recruitment - Epsom Full timeFinancial Support AssociateWe are seeking a skilled and compassionate Financial Support Associate to join our client based in the local area. As the first point of contact for customers in arrears, you will play a crucial role in delivering a positive customer experience while ensuring timely payment resolution.Key Responsibilities:Engage with customers to...
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Financial Services Coordinator
4 weeks ago
Epsom, Surrey, United Kingdom Lloyd Recruitment - Epsom Full timeFinancial Support AssociateWe are seeking a skilled and compassionate Financial Support Associate to join our client based in the local area. As the first point of contact for customers in arrears, you will play a crucial role in delivering a positive customer experience while ensuring timely payment resolution.Key Responsibilities:Engage with customers to...
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Service Delivery Manager, Customer Services
1 month ago
Epsom, Surrey, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeJob Title: Service Delivery Manager, Customer ServicesJoin Toyota Financial Services, KINTO and KINTO JOIN as a Service Delivery Manager, Customer Services and take on a challenging role that requires strong leadership and management skills. As a key member of the Customer Services leadership team, you will be responsible for managing the relationships and...
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Service Delivery Manager, Customer Services
1 month ago
Epsom, Surrey, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeJob Title: Service Delivery Manager, Customer ServicesJoin Toyota Financial Services, KINTO and KINTO JOIN as a Service Delivery Manager, Customer Services and take on a challenging role that requires strong leadership and management skills. As a key member of the Customer Services leadership team, you will be responsible for managing the relationships and...
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Office Coordinator
4 weeks ago
Epsom, Surrey, United Kingdom Lloyd Recruitment Services Ltd Full time{"h1": "Office Coordinator Job Description", "p": "We are seeking a highly organized and detail-oriented Office Coordinator to join our team at Lloyd Recruitment Services Ltd. As an Office Coordinator, you will provide administrative support to our Project Directors and field-based contractors, ensuring the smooth operation of our...
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Office Coordinator
4 weeks ago
Epsom, Surrey, United Kingdom Lloyd Recruitment Services Ltd Full time{"h1": "Office Coordinator Job Description", "p": "We are seeking a highly organized and detail-oriented Office Coordinator to join our team at Lloyd Recruitment Services Ltd. As an Office Coordinator, you will provide administrative support to our Project Directors and field-based contractors, ensuring the smooth operation of our...
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Financial Planning Coordinator
3 weeks ago
Epsom, Surrey, United Kingdom Artemis Recruitment Consultants Ltd Full timeFinancial Planning Administrator OpportunityWe are seeking a highly organized and detail-oriented Financial Planning Administrator to join our team at Artemis Recruitment Consultants Ltd.Key Responsibilities:Prepare and package financial planning reports for financial planners and their clients.Obtain policy information, documents, factsheets, illustrations,...
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Administrative Coordinator
2 weeks ago
Epsom, Surrey, United Kingdom Lloyd Recruitment Services Ltd Full timeJob SummaryWe are seeking an experienced Administrative Coordinator to join our team at Lloyd Recruitment Services Ltd. As an Administrative Coordinator, you will be responsible for providing full administration and coordination support to our project teams.About the RoleThis is a unique opportunity to work in a fast-paced environment, supporting a Project...
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Service Delivery Manager
3 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeJob SummaryWe are seeking an experienced Service Delivery Manager to join our team at Toyota Financial Services (TFS). As a key member of our organization, you will be responsible for managing third-party suppliers and outsourced partners, ensuring continuous oversight and management.Key ResponsibilitiesManage day-to-day relationships with suppliers,...
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Quality Assurance Specialist
4 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services Corporation Full timeJob Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Toyota Financial Services Corporation. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and standard of work undertaken by customer-facing functions.About the Role:This is a 12-month fixed-term...
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Quality Assurance Specialist
4 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services Corporation Full timeJob Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Toyota Financial Services Corporation. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and standard of work undertaken by customer-facing functions.About the Role:This is a 12-month fixed-term...
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Service Delivery Manager
2 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services (UK) PLC Full timeJob Summary:We are seeking an experienced Service Delivery Manager to oversee the management of third-party suppliers and outsourced partners. The successful candidate will be responsible for ensuring continuous oversight and management of services provided by suppliers, engaging relevant internal and external stakeholders.Key Responsibilities:Day-to-day...