Call Centre Specialist

2 hours ago


Redditch, Worcestershire, United Kingdom Bell Cornwall Full time

Bell Cornwall Recruitment is seeking a skilled Call Centre Specialist to join their team in the Redditch office. This is an exciting opportunity for a customer-focused individual who can provide excellent service to clients and defendants alike.

Key Responsibilities
  • Resolving customer queries and issues via phone and email.
  • Updating computer records following account activity.
  • Collaborating with internal teams to achieve customer satisfaction goals.
Requirements
  • Customer service or contact centre experience.
  • Professional phone manner.
  • Ability to handle difficult customer situations effectively.

A salary of £22,308 per annum plus potential bonuses is on offer for this challenging yet rewarding role.



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