Debt Recovery Specialist

1 month ago


Redditch, Worcestershire, United Kingdom Bristow and Sutor Group Full time
About Bristow & Sutor Group

We are a leading debt recovery enforcement sector company with over 40 years of experience. Our team supports hundreds of local authorities, Transport for London, and National Highways. We are looking for a skilled individual to join our contact centre team as a Telephone Collections Officer.

As a Telephone Collections Officer, you will be responsible for answering calls from customers who owe money to our local authority clients, Transport for London, or National Highways. You will also be required to negotiate with customers, take payments, and complete basic affordability checks.

We offer a competitive salary of £22,308 - £23,999 (depending on experience) + Commission. OTE £28-£32k. Our benefits include a welcoming working environment, casual dress, company pension, colleague discount scheme, and more.

To be successful in this role, you will need to demonstrate excellent communication skills, a positive attitude, and strong work ethic. You will also need to be confident, professional, and able to work in a fast-paced environment.

We are an equal opportunities employer and promote a culture where diversity is valued, respected, and built upon. We are committed to attracting and retaining a workforce based on merit and ability.

  • We are accountable and act responsibly in our decisions and actions.
  • We are transparent and open in everything we do.
  • We are respectful and show understanding to all people and cultures.
  • We always behave with integrity and adhere to the highest ethical and professional standards.


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