Customer Service and Support Specialist
2 weeks ago
**Job Title:** Customer Service Administrator
**Job Summary:
- We are seeking an experienced Customer Service Administrator to provide exceptional customer service and support to internal and external customers.
- The successful candidate will have a proven track record of delivering outstanding customer service and have excellent communication and interpersonal skills.
**Key Responsibilities:
- Taking calls and dealing with customer enquiries in a prompt and efficient manner
- Processing internet and email orders using Sage
- Scanning paperwork and maintaining accuracy and attention to detail
- Providing information on products and services and responding to customer queries
- Maintaining positive relationships with customers to ensure repeat business
**Requirements:
- Previous customer service or call centre experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Basic knowledge of Sage and ability to learn quickly
**What We Offer:
We offer a competitive salary, excellent training and development opportunities, and a positive and supportive work environment.
If you are a motivated and customer-focused individual with a passion for delivering exceptional customer service, we would love to hear from you.
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