Customer Service and Support Specialist

2 weeks ago


Redditch, Worcestershire, United Kingdom Pertemps Bond Full time

**Job Title:** Customer Service Administrator

**Job Summary:

  • We are seeking an experienced Customer Service Administrator to provide exceptional customer service and support to internal and external customers.
  • The successful candidate will have a proven track record of delivering outstanding customer service and have excellent communication and interpersonal skills.

**Key Responsibilities:

  • Taking calls and dealing with customer enquiries in a prompt and efficient manner
  • Processing internet and email orders using Sage
  • Scanning paperwork and maintaining accuracy and attention to detail
  • Providing information on products and services and responding to customer queries
  • Maintaining positive relationships with customers to ensure repeat business

**Requirements:

  • Previous customer service or call centre experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic knowledge of Sage and ability to learn quickly

**What We Offer:

We offer a competitive salary, excellent training and development opportunities, and a positive and supportive work environment.

If you are a motivated and customer-focused individual with a passion for delivering exceptional customer service, we would love to hear from you.



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