Workplace Experience Lead/Manager

4 days ago


Croydon, Greater London, United Kingdom ISS Facility Services UK Full time

Job Title: Workplace Experience Lead/Manager

Job Summary:

We are seeking a highly skilled and experienced Workplace Experience Lead/Manager to join our team at ISS Facility Services UK. As a key member of our team, you will be responsible for delivering exceptional workplace experiences for our clients, driving customer satisfaction, and ensuring that our facilities meet the highest standards.

Key Responsibilities:

  • Customer Service: Serve as the main point of contact for our clients, handling customer issues and requests across all service lines.
  • Relationship Building: Develop deep, trusting relationships with colleagues, gathering information to provide personalized service and anticipate future needs.
  • Community Engagement: Coordinate and inspire the client community, making it the workplace of choice.
  • Collaboration: Promote collaboration across operational and support teams, suppliers, and client groups, while prioritizing our clients' interests.
  • Emergency Response: Maintain full awareness of client site emergency contacts and procedures.

Requirements:

  • Experience: Experience of working in a high-profile environment.
  • Communication Skills: Excellent communication skills both verbal and written.
  • Confidentiality: Must be able to work within a highly confidential environment.
  • Technical Skills: A high level of Microsoft Office application knowledge and experience.

About ISS Facility Services UK:

ISS Facility Services UK is a world-leading workplace and facility management company, connecting people and places to make the world work better. We understand every aspect of the user experience and are committed to doing business the right way, taking our corporate responsibility very seriously. Our passion is people, and we offer a challenging and exciting career in an organization with people at its heart.


  • Facilities Manager

    4 days ago


    Croydon, Greater London, United Kingdom ISS Facility Services UK Full time

    Job SummaryThe Facilities Manager - Workplace Experience Lead will be responsible for delivering exceptional workplace experiences for our clients, driving customer satisfaction and loyalty. This role will require strong communication and interpersonal skills, as well as the ability to work collaboratively with cross-functional teams.Key...

  • Facilities Manager

    4 days ago


    Croydon, Greater London, United Kingdom ISS Facility Services UK Full time

    Job SummaryThe Facilities Manager - Workplace Experience Lead will be responsible for delivering exceptional workplace experiences for our clients, driving customer satisfaction and loyalty. This role will require strong communication and interpersonal skills, as well as the ability to work collaboratively with cross-functional teams.Key...


  • Croydon, Greater London, United Kingdom ISS Facility Services UK Full time

    About the Role:As a Workplace Experience Lead Manager at ISS Facility Services UK, you will play a crucial role in curating a workplace environment that enhances well-being, boosts productivity, and strengthens company culture. You will be an essential member of the Government Property Agency (GPA) site team, responsible for creating a space where end users...


  • Croydon, Greater London, United Kingdom ISS Facility Services UK Full time

    About the Role:As a Workplace Experience Lead Manager at ISS Facility Services UK, you will play a crucial role in curating a workplace environment that enhances well-being, boosts productivity, and strengthens company culture. You will be an essential member of the Government Property Agency (GPA) site team, responsible for creating a space where end users...


  • Croydon, Greater London, United Kingdom ISS Facility Services UK Full time

    About the Role:As a Workplace Experience Lead Manager at ISS Facility Services UK, you will play a crucial role in curating a workplace environment that enhances well-being, boosts productivity, and strengthens company culture. You will be an essential member of the Government Property Agency (GPA) site team, responsible for creating a space where end users...


  • Croydon, Greater London, United Kingdom ISS Facility Services UK Full time

    About the Role:As a Workplace Experience Lead Manager at ISS Facility Services UK, you will play a crucial role in curating a workplace environment that enhances well-being, boosts productivity, and strengthens company culture. You will be an essential member of the Government Property Agency (GPA) site team, responsible for creating a space where end users...


  • Croydon, Greater London, United Kingdom ISS Facility Services UK Full time

    Job Summary:We are seeking a highly skilled and experienced Workplace Experience Lead/Manager to join our team at ISS Facility Services UK. As a key member of our team, you will be responsible for driving the customer touchpoint journey and serving as an ambassador of exceptional workplace experiences for our clients.About the Role:In this role, you will be...


  • Croydon, Greater London, United Kingdom ISS Facility Services UK Full time

    Job DescriptionJob Title: Workplace Experience DirectorCompany: ISS Facility Services UKJob Type: Full-timeLocation: Remote (with occasional travel to client sites)Job Summary:We are seeking an experienced Workplace Experience Director to join our team at ISS Facility Services UK. As a key member of our client-facing team, you will be responsible for...


  • Croydon, Greater London, United Kingdom ISS Facility Services UK Full time

    Job DescriptionJob Title: Workplace Experience DirectorCompany: ISS Facility Services UKJob Type: Full-timeLocation: Remote (with occasional travel to client sites)Job Summary:We are seeking an experienced Workplace Experience Director to join our team at ISS Facility Services UK. As a key member of our client-facing team, you will be responsible for...


  • Croydon, Greater London, United Kingdom ISS Facility Services UK Full time

    Job DescriptionJob Title: Workplace Experience Lead/ManagerLocation: Remote or On-SiteHours of Work: 40 hours per weekContract Type: PermanentAbout the Role:We are seeking a highly skilled and experienced Workplace Experience Lead/Manager to join our team at ISS Facility Services UK. As a key member of our team, you will be responsible for driving the...


  • Croydon, Greater London, United Kingdom ISS Facility Services UK Full time

    Job Description**Job Summary**We are seeking a highly skilled and experienced Workplace Experience Lead to join our team at ISS Facility Services UK. As a key member of our team, you will be responsible for delivering exceptional workplace experiences for our clients, driving customer satisfaction, and promoting a positive and productive work environment.Key...


  • Croydon, Greater London, United Kingdom ISS Facility Services UK Full time

    Job Summary:We are seeking a highly skilled and experienced Workplace Experience Lead/Manager to join our team at ISS Facility Services UK. As a key member of our team, you will be responsible for driving the customer touchpoint journey and serving as an ambassador of exceptional workplace experiences for our clients.About the Role:In this role, you will be...


  • Croydon, Greater London, United Kingdom Fennies Nurseries Full time

    Join Our Team:We are seeking a dedicated and enthusiastic individual to become a Lead Educator and Assistant Manager at Fennies Nurseries. If you are committed to delivering outstanding care and education to young learners, this position is ideal for you.Primary Duties:Fostering positive relationships with children, families, and colleaguesDesigning...


  • Croydon, Greater London, United Kingdom Fennies Nurseries Full time

    Exciting Career Opportunity:We are seeking a dedicated professional to become a vital part of our vibrant team as a Lead Educator and Assistant Manager at Fennies Nurseries. If you are committed to delivering outstanding care and education to young learners, this position is tailored for you.Core Responsibilities:Fostering strong connections with children,...


  • Croydon, Greater London, United Kingdom Adecco Full time

    About the RoleAdecco is currently recruiting for a Customer Service Team Manager for a Local Authority in the South London area.Job SummaryThis is a full-time position, Monday to Friday, 36 hours per week, with a temporary contract of 4 months with likely extension. Possibility of temp to perm in the future.The hourly rate is £20.57 per hour PAYE/ £27.96...


  • Croydon, Greater London, United Kingdom Tropic Skincare Full time

    About Tropic Skincare Tropic Skincare was founded by Susie, who started selling homemade body scrubs at Greenwich Market as a teenager to help her mum pay the bills. Her first day sold out, and she realised she had started something special. Today, we are one of the UK's fastest-growing beauty businesses, offering an extensive range of award-winning skincare...


  • Croydon, Greater London, United Kingdom The Gym Group Full time

    Are you an experienced communicator with a passion for the fitness sector? The Gym Group is on the lookout for a Lead Public Relations Strategist to enhance our vibrant team. If you excel at developing engaging narratives and connecting with media representatives, this role may be an excellent fit for you.About The Gym Group:At The Gym Group, we are...


  • Croydon, Greater London, United Kingdom The Gym Group Full time

    Are you an experienced communicator with a passion for the fitness sector? The Gym Group is on the lookout for a Lead Public Relations Strategist to enhance our vibrant team. If you excel at developing engaging narratives and connecting with media representatives, this role may be an excellent fit for you.About The Gym Group:At The Gym Group, we are...


  • Croydon, Greater London, United Kingdom ISS Facility Services UK Full time

    About the RoleWe are seeking a highly skilled and experienced Facilities Operations Manager to join our team at ISS Facility Services UK. As a key member of our team, you will be responsible for delivering exceptional workplace experiences for our clients.Key ResponsibilitiesServe as the Main Client Contact: Develop and maintain strong relationships with...


  • Croydon, Greater London, United Kingdom ISS Facility Services UK Full time

    About the RoleWe are seeking a highly skilled and experienced Facilities Operations Manager to join our team at ISS Facility Services UK. As a key member of our team, you will be responsible for delivering exceptional workplace experiences for our clients.Key ResponsibilitiesServe as the Main Client Contact: Develop and maintain strong relationships with...