Energy Hub Team Member

5 days ago

West Bromwich, Sandwell, United Kingdom Utilita Energy Full time £35,094

Job Title: Retail Supervisor

Location: West Brom

Salary: £35,094

Hours: Monday – Saturday, Shift rotation basis

We are seeking a skilled and customer-focused individual to join our West Brom Retail Hub team as a Retail Supervisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers through face-to-face interactions, live chat, and phone support.

Key Responsibilities:

  • Customer Service: Provide timely and effective support to customers, addressing their queries and concerns in a professional and courteous manner.
  • Energy Hub Operations: Assist in the day-to-day operations of the Energy Hub, including managing customer interactions, processing transactions, and maintaining a clean and organized workspace.
  • Team Collaboration: Work closely with colleagues to achieve team goals and objectives, providing support and guidance as needed.
  • Training and Development: Participate in ongoing training and development programs to enhance your skills and knowledge, ensuring you are equipped to provide the best possible service to our customers.

Requirements:

  • Customer Service Experience: Previous experience in a customer-facing role, preferably in a retail or energy-related environment.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Adaptability: Ability to adapt to changing situations and priorities, with a flexible approach to working hours and tasks.
  • Teamwork: Strong teamwork and collaboration skills, with the ability to work effectively in a fast-paced environment.

What We Offer:

  • Bonus Scheme: A structured bonus scheme that rewards your hard work and dedication.
  • Career Progression: Opportunities for career growth and development, with a clear progression pathway to help you achieve your goals.
  • Wellbeing: Access to our wellbeing program, including mental health support and employee assistance services.
  • Healthcare Scheme: A comprehensive healthcare scheme that includes dental, eye care, and other benefits.
  • Employee Assistance Program: Access to a dedicated GP line, counseling support, and other services to support your wellbeing.

About Us:

Utilita Energy is a leading energy supplier, dedicated to providing innovative and customer-focused solutions to our customers. We are committed to sustainability and reducing our carbon footprint, with a goal of becoming net zero by 2030.

Our Core Values:

  • Fairness: We believe in treating our customers and colleagues with fairness and respect.
  • Smart: We are committed to using technology and innovation to improve our services and reduce our impact on the environment.
  • Sustainability: We are dedicated to reducing our carbon footprint and promoting sustainable practices throughout our business.

  • Retail Supervisor

    23 hours ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time £35,094

    About the RoleWe are seeking a highly motivated and customer-focused Retail Supervisor to join our Energy Hub team. As a key member of our team, you will be responsible for delivering exceptional customer service and sales support to our customers.Key ResponsibilitiesProvide excellent customer service through face-to-face interactions, live chat, and phone...

  • Retail Supervisor

    20 hours ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time £35,094

    About the RoleWe are seeking a highly motivated and customer-focused Retail Supervisor to join our Energy Hub team. As a key member of our team, you will be responsible for delivering exceptional customer service and sales support to our customers.Key ResponsibilitiesProvide excellent customer service through face-to-face interactions, live chat, and phone...

  • Retail Supervisor

    3 days ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Supervisor - Energy Hub. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers through face-to-face, telephony, and live chat interactions.Key ResponsibilitiesCustomer Service:...

  • Retail Supervisor

    3 days ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Supervisor - Energy Hub. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers through face-to-face, telephony, and live chat interactions.Key ResponsibilitiesCustomer Service:...

  • Retail Supervisor

    3 days ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time £35,094

    About the RoleWe are seeking a highly motivated and customer-focused Retail Supervisor to join our team at our West Brom Retail Hub. As a Retail Supervisor, you will be responsible for providing exceptional customer service and support to our customers through face-to-face interactions, live chat, and phone support.Key ResponsibilitiesProvide excellent...

  • Retail Supervisor

    3 days ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time £35,094

    About the RoleWe are seeking a highly motivated and customer-focused Retail Supervisor to join our team at our West Brom Retail Hub. As a Retail Supervisor, you will be responsible for providing exceptional customer service and support to our customers through face-to-face interactions, live chat, and phone support.Key ResponsibilitiesProvide excellent...

  • Retail Supervisor

    5 days ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Supervisor at our West Brom Energy Hub. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless customer experience.Key ResponsibilitiesCustomer Service: Provide top-notch customer...

  • Retail Supervisor

    5 days ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Supervisor at our West Brom Energy Hub. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless customer experience.Key ResponsibilitiesCustomer Service: Provide top-notch customer...

  • Retail Supervisor

    3 days ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time £35,094

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Supervisor at our Energy Hub in West Brom. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless customer experience.Key ResponsibilitiesCustomer Service: Provide top-notch customer...

  • Retail Supervisor

    3 days ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time £35,094

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Supervisor at our Energy Hub in West Brom. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless customer experience.Key ResponsibilitiesCustomer Service: Provide top-notch customer...

  • Customer Service Representative

    7 days ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time £35,094

    Job Title: Retail SupervisorLocation: West BromSalary: £35,094Hours: Monday – Saturday, Shift rotation basisWe are seeking a skilled and customer-focused individual to join our West Brom Retail Hub team as a Retail Supervisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers...

  • Customer Service Representative

    5 days ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time £35,094

    Job Title: Retail SupervisorLocation: West BromSalary: £35,094Hours: Monday – Saturday, Shift rotation basisWe are seeking a skilled and customer-focused individual to join our West Brom Retail Hub team as a Retail Supervisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers...

  • Retail Supervisor

    5 days ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Supervisor at our West Brom Energy Hub. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless customer experience.Key ResponsibilitiesCustomer Service: Provide top-notch customer...

  • Retail Supervisor

    5 days ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Supervisor at our West Brom Energy Hub. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless customer experience.Key ResponsibilitiesCustomer Service: Provide top-notch customer...

  • Retail Operations Manager

    5 days ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time £35,094

    Job Title: Retail Operations ManagerLocation: Utilita EnergySalary: £35,094Hours: Monday – Saturday, Shift rotation basisWe are seeking a positive and solution-focused individual to join our team as a Retail Operations Manager at our West Brom Energy Hub. As a key member of our team, you will be responsible for interacting with customers through...

  • Retail Operations Manager

    7 days ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time £35,094

    Job Title: Retail Operations ManagerLocation: Utilita EnergySalary: £35,094Hours: Monday – Saturday, Shift rotation basisWe are seeking a positive and solution-focused individual to join our team as a Retail Operations Manager at our West Brom Energy Hub. As a key member of our team, you will be responsible for interacting with customers through...

  • Retail Supervisor

    3 days ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time

    Job DescriptionJob Title: Retail Supervisor (Energy Hub)Location: West BromSalary: £35,094Hours: Monday – Saturday, Shift rotation basisAbout the Role:We are seeking a highly motivated and customer-focused Retail Supervisor to join our team at our West Brom Energy Hub. As a Retail Supervisor, you will be responsible for providing exceptional customer...

  • Retail Supervisor

    3 days ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time

    Job DescriptionJob Title: Retail Supervisor (Energy Hub)Location: West BromSalary: £35,094Hours: Monday – Saturday, Shift rotation basisAbout the Role:We are seeking a highly motivated and customer-focused Retail Supervisor to join our team at our West Brom Energy Hub. As a Retail Supervisor, you will be responsible for providing exceptional customer...

  • Solar Project Engineer

    5 days ago

    West Bromwich, Sandwell, United Kingdom Consult Energy UK Full time

    About the RoleWe are seeking two skilled Electrical Project Engineers to join our team at Consult Energy UK. As a key member of our in-house construction team and EPC contractor, you will play a crucial role in the delivery of our substantial 1GW pipeline of Solar and BESS projects.Key ResponsibilitiesDesign and Development: Define the initial Electrical or...

  • Solar Project Engineer

    5 days ago

    West Bromwich, Sandwell, United Kingdom Consult Energy UK Full time

    About the RoleWe are seeking two skilled Electrical Project Engineers to join our team at Consult Energy UK. As a key member of our in-house construction team and EPC contractor, you will play a crucial role in the delivery of our substantial 1GW pipeline of Solar and BESS projects.Key ResponsibilitiesDesign and Development: Define the initial Electrical or...