Leader in IT Service Management
2 weeks ago
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- Strategic Leadership: Drive the evolution of Dacoll's managed services by integrating new technology, optimizing service processes, and ensuring adherence to ISO9001 and ISO27001 standards.
- Operational Excellence: Oversee the day-to-day operations of Dacoll's service desks, ensuring seamless service delivery that meets SLAs.
- Team Development and Leadership: Lead, mentor, and develop a team of service and operations managers, fostering a client-centered, agile, and responsive culture.
- Innovation and Value Maximization: Spearhead initiatives that provide cost-effective, tailored solutions for clients.
This role requires a people leader who combines technical acumen, client-centered service innovation, and operational discipline to drive forward Dacoll's reputation as a leading managed ICT services provider.
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Service Management and Operations Leader
2 weeks ago
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Cloud Computing Architect Leader
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Guest Service Leader
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Service Delivery Director
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Client Services Leader
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Senior Service Manager
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Youth Service Team Leader
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Youth Services Team Leader
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