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Technical IT Support Specialist

1 month ago

High Wycombe, Buckinghamshire, United Kingdom Sharp Business Systems France Full time

We are seeking a highly motivated Technical IT Support Specialist to join our team in High Wycombe.

About the Role

This exciting opportunity allows you to develop your career in IT and work with a variety of clients, delivering excellent customer service by resolving their queries in a professional manner.

Key Responsibilities:
  • Owning, updating, and progressing tickets to resolve issues efficiently.
  • Taking an active role in personal and team development to improve work experience and deliver high-quality results.
  • Meeting Key Performance Indicators to maintain a high standard of service across Sharp Business Systems France.

To be successful in this role, you will require a minimum of 18 months' experience working with IT or providing IT support, as well as good knowledge of Microsoft Cloud technologies (365 and Azure) and a good understanding of Virtualisation, Networking, Firewalls, and Cyber Security.

What We Offer
  • A competitive salary of £35,000 per annum based on location and experience.
  • 26 days of holiday + bank holidays, dental, and critical illness cover.
  • O2 discounts, study support, and discounted gym membership.

If you have what it takes to excel in this role, please submit your application. We look forward to hearing from you.