Client Success Manager

4 days ago


Reading, Reading, United Kingdom Go To Resource Ltd Full time
Job Overview:

Cisco is seeking a highly skilled and motivated Education Business Development Manager to join our team. As a key member of our sales team, you will be responsible for managing and expanding relationships with existing clients, as well as identifying new business opportunities in the education sector.

Responsibilities:

  • Account Management: Develop and maintain strong relationships with clients, ensuring their technology requirements are met and exceeded.
  • Consultative Selling: Provide expert advice on Cisco's industry-leading technologies, helping clients to address specific challenges and improve their operations.
  • Client Growth: Identify opportunities to upsell and cross-sell Cisco products and services, driving revenue growth and increasing client satisfaction.
  • Pipeline Management: Build and manage a robust sales pipeline, tracking progress and reporting to leadership on key metrics.
  • Technology Expertise: Stay up-to-date on Cisco's product offerings, particularly those relevant to the education sector, to effectively communicate their value.

Requirements:

  • Proven track record in account management, sales, or business development, ideally within the education or technology sectors.
  • Strong knowledge of Cisco products and solutions, with experience working for or with a Cisco partner being a significant advantage.
  • Exceptional communication and presentation skills, with the ability to influence stakeholders at all levels.
  • Demonstrated ability to meet sales targets and manage a portfolio of accounts effectively.
  • Familiarity with the challenges and opportunities in the education sector, particularly in relation to digital transformation.
  • Proficiency in CRM tools and sales platforms (e.g., Salesforce).


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