Senior Client Advocate

6 days ago


London, Greater London, United Kingdom JAM IT Consultancy Ltd Full time
Join Our Team of CX Experts
JAM IT Consultancy Ltd is a forward-thinking organisation committed to providing unparalleled customer experiences. As a Bilingual Customer Success Manager, you will be part of a dynamic team dedicated to driving business growth through innovative solutions and outstanding service quality. In return for your hard work and dedication, we offer an attractive compensation package and numerous career advancement opportunities.

Salary and Benefits
The successful candidate will receive a salary of £75,000 per annum, along with a range of benefits including 20 days annual leave, company-matched pension scheme, and private health insurance.

About Your Career Path
We seek an experienced contact centre leader with a minimum of 10 years of senior-level experience. A Bachelor's degree in business or leadership is essential, along with substantial knowledge of CX principles, cloud solutions, and customer satisfaction frameworks. As a respected industry expert, you will have a proven track record of driving transformative change and managing complex stakeholders effectively.

Responsibilities and Requirements
This role entails developing and executing strategies to enhance customer satisfaction and loyalty, collaborating with cross-functional teams to design and implement innovative solutions, and providing guidance and support to junior team members. You must possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers, internal stakeholders, and external partners. Proficiency in cloud-based technologies and a keen understanding of CX analytics will be essential.

  • London, Greater London, United Kingdom Lorien Full time £65,000

    About the Position:Lorien seeks a Senior Client Advocate to develop and maintain strong relationships with our key clients. This role requires a deep understanding of clients' business needs and the ability to create tailored solutions.Key Responsibilities:Develop and implement client engagement strategies to drive business growth.Work closely with technical...


  • London, Greater London, United Kingdom Harrison Scott Associates Full time

    Job Overview:We are seeking a highly motivated Global Client Advocate to join our team at Harrison Scott Associates. As a Global Client Advocate, you will be responsible for developing and maintaining long-term positive commercial relationships with clients globally.Salary: £32,000 - £42,000 per annum (dependent on experience)You will manage a portfolio of...


  • London, Greater London, United Kingdom Launchmetrics Full time

    About the Role">As a Senior Client Advocate at Launchmetrics, you will be responsible for managing key client relationships and ensuring client adoption, satisfaction, and retention across the board. This role is ideal for someone who can successfully set up and kick-off new clients and pave the way for solid system adoption.The estimated salary for this...

  • Senior Client Advocate

    15 hours ago


    London, Greater London, United Kingdom TIFFANY & CO Full time

    **Job Summary:**We are seeking a highly skilled Senior Client Advocate to join our team at Tiffany & Co. As a key member of our client relations department, you will be responsible for delivering exceptional client experiences and driving sales growth.**Key Responsibilities:** Execute best practices by optimizing hospitality and store amenities to create...


  • London, Greater London, United Kingdom OpenTable Full time

    At OpenTable, we are committed to providing exceptional customer experiences. We are seeking a Client Experience Advocate to join our team and help us achieve this goal.About the Role:In this role, you will be responsible for advocating on behalf of our clients and ensuring that their needs are met. You will be the primary point of contact for client...

  • Client Advocate

    3 days ago


    London, Greater London, United Kingdom JK Legal Full time

    JK Legal is seeking a skilled Client Advocate to join their team.The estimated salary for this role is £100,000 - £150,000 per annum.Job Description:Will drafting and estate planningProbate and estate administrationTrust formation and managementPrivate tax advice and offshore expertiseRequirements:Proven experience in private client lawStrong understanding...


  • London, Greater London, United Kingdom ACCESS UK LTD Full time

    As a Senior Client Advocate for Loyalty Programs at ACCESS UK LTD, you will play a critical role in driving success for our hospitality software division. Your primary responsibility will be to develop and deliver plans for a portfolio of 5-10 restaurant clients, focusing on identifying opportunities to turn analyses into self-service tools.The successful...


  • London, Greater London, United Kingdom The Social Element Full time

    About the RoleWe are seeking a highly skilled Strategic Client Advocate to join our team at The Social Element.


  • London, Greater London, United Kingdom Starling Bank Full time

    We're searching for a seasoned professional to join our Client Success team as a Client Success Advocate at Starling Bank. In this key role, you'll be responsible for supporting our clients and team members, ensuring their needs are met and exceeded.Job OverviewYou'll work closely with our clients and internal teams to provide exceptional support and resolve...

  • Fuse Client Advocate

    4 weeks ago


    London, Greater London, United Kingdom Tryzens Global Full time

    Job DescriptionWe are seeking a highly skilled Fuse Client Advocate to join our team at Tryzens Global. In this role, you will be responsible for advocating for our clients' interests and providing exceptional service to ensure their continued satisfaction and loyalty.The estimated salary for this position is £65,000 - £85,000 per annum, depending on...


  • London, Greater London, United Kingdom Legal & General Full time

    Job Title: Client Service AdvocateEstimated Salary: £32,000 - £42,000 per annumAbout the Role:We are seeking an experienced Client Service Advocate to join our team. As a key member of our housing operations department, you will be responsible for advocating for our customers, ensuring they receive the highest level of service and support.Key...


  • London, Greater London, United Kingdom Sacco Mann Full time

    Job Title: Senior Family Law Advocate Specialist**About Us**Sacco Mann is a market leader in the East Midlands, offering exceptional service to our clients in family and matrimonial law. We are currently seeking a seasoned Family Law Solicitor to join our team and take on a challenging role as a Senior Family Law Advocate Specialist.**Compensation:**£65,000...

  • Senior D&O Advocate

    4 weeks ago


    London, Greater London, United Kingdom Harrison Holgate Full time

    Company OverviewHarrison Holgate is a leading Lloyd's broker that provides innovative solutions to complex insurance problems. Our Financial Lines claims team is dedicated to delivering exceptional service to our clients.Job Title: Senior D&O AdvocateWe are seeking a highly skilled Senior D&O Advocate to join our Financial Lines claims team. As a Senior D&O...


  • London, Greater London, United Kingdom Independent Living Solutions Ltd. Full time

    Job DescriptionThe successful candidate will possess extensive experience in health and social care, with a proven track record of working with young people and adults with catastrophic injuries. A strong understanding of client-centric care, coupled with excellent communication skills, will enable you to build trust and rapport with clients and their...


  • London, Greater London, United Kingdom Chadwick Nott Full time

    At Chadwick Nott, we are seeking a skilled Private Client Advocate to join our team in Malmesbury. As a Private Client Advocate, you will be responsible for handling a diverse range of matters including Wills, Probate, LPAs, Court of Protection, Deputyships, Trusts, and Estates administration.We offer a competitive salary dependent on experience, along with...

  • Senior Advocate

    4 weeks ago


    London, Greater London, United Kingdom Service Care Solutions Full time

    Service Care SolutionsSenior Multiple Needs Independent Domestic Violence Advocate Role Overview: We are seeking a dedicated Senior Multiple Needs Independent Domestic Violence Advocate to join our dynamic team at Service Care Solutions. This role offers an exciting opportunity to deliver holistic, wrap-around support for women with complex needs, including...


  • London, Greater London, United Kingdom Neulinx Full time

    About the Company:Neulinx is a pioneering Proptech company that is transforming the property industry through innovation and excellence. We are seeking a talented Proptech Client Advocate to join our team and help drive our continued growth and success. In this exciting role, you will be responsible for building strong client relationships and driving...


  • London, Greater London, United Kingdom Hays Legal Full time

    **Company Overview**Hays Legal is a leading boutique law firm that provides expert legal advice and support to individuals. Our goal is to help people access exceptional legal services and achieve their goals. We pride ourselves on being a collaborative and supportive environment where our team members can thrive and grow.**Job Description**We are currently...


  • London, Greater London, United Kingdom Choco Full time

    Technical Client Advocate: Empowering Clients through ExpertiseChoco is revolutionizing the food industry with its innovative technology, and we're seeking a skilled Technical Client Advocate to join our team. As a Technical Client Advocate, you'll play a critical role in providing expert technical guidance to our clients, ensuring they receive the best...


  • London, Greater London, United Kingdom First People Recruitment Full time

    Role Overview: Client Advocate and Support ExpertWe are seeking an experienced client advocate and support expert to join our team. As a key member of our team, you will be responsible for managing software and hardware products, working closely with clients to understand their needs and provide solutions.Responsibilities:Partner with clients to get best...