ERP Functional Support Specialist

4 weeks ago


Ellesmere Port, Cheshire, United Kingdom Pick for Britain Full time
ERP Functional Support Specialist

An exciting opportunity has arisen for an experienced and proactive individual to join our team as an ERP Functional Support Specialist. The role is to be part of an essential team responsible for ensuring the effective operational delivery of the council's ERP system as part of a transactional shared service on behalf of both Cheshire West and Chester and Cheshire East Councils.

Key Responsibilities
  • Provide frontline support for Unit4 system administration and functional configuration.
  • Maintenance and administration of system settings and attributes.
  • Co-ordinate delivery of incident testing and resolution.
  • Monitoring system performance and resolving/supporting defect calls.
  • Supporting the implementation of system maintenance updates and investigating/troubleshooting errors that may arise.
Requirements

The ideal candidate will have a functional configuration background ideally in Unit4 but other similar roles and experience would be desirable. They must also have a history of working in system administration providing support for system defects and configuration changes. Experience and knowledge of transactional, finance and/or payroll processes is essential as well as experience of configuration management and testing.

This is a hybrid post which means working in one of our modern 'Hub' style offices in locations across the borough as well as the opportunity to work from home where suitable. The benefits of working for the Council go well beyond making a difference to people's lives, as well as working within a supportive environment with people who share your values you will have access to a range of benefits.

For an informal discussion about the role contact Emma Lawton at Emma.Lawton2@cheshirewestandchester.gov.uk



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