ERP System Support Specialist
3 weeks ago
An exciting opportunity for experienced individuals to provide maternity cover as a senior officer supporting the councils ERP system, Unit, with a particular focus on payroll processes and configuration.
As a senior officer, you will be part of a functional support team co-ordinating the completion of a range of sys admin responsibilities and daily activities relating to support desk and issue resolution.
You will also undertake system corrections and improvements to ensure efficient and effective processing within the councils Enterprise Resource Planning application, Unit.
Key Responsibilities:
- Provide frontline support for Unit system administration and functional configuration.
- Maintenance and administration of system settings and attributes.
- Co-ordinate delivery of incident testing and resolution.
- Monitoring system performance and resolving/supporting defect calls.
- Supporting the implementation of system maintenance updates and investigating/troubleshooting errors that may arise.
This role requires excellent communication skills and an ability to interpret and present data in a meaningful way, as well as a pro-active and positive attitude with the ability to manage priorities effectively within a fast-paced environment.
An understanding of finance and payroll processes is vital to support team members in creating a positive and effective working environment and maintain customer relationships.
This is a hybrid post which means working in one of our modern 'Hub' style offices or working from home where suitable.
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