Support Specialist
2 months ago
We are looking for a Support Specialist to join our team in Ellesmere Port, UK. As a key member of our customer service team, you will provide timely and effective support to our customers, ensuring their queries are resolved efficiently.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Provide product and service information to customers.
- Resolve customer complaints and escalate when necessary.
- Process customer orders and manage account information.
- Maintain accurate records of customer interactions.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
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Digital Support Specialist
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Classroom Support Specialist
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Education Support Specialist
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Education Support Specialist
2 months ago
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Ellesmere Port, Cheshire, United Kingdom Teaching Personnel Full timeJob Title: SEN Behaviour Support Specialist\rAbout the Role:">
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