Merchant Director

8 hours ago


London, Greater London, United Kingdom Ahava Care Group Full time
About the Role

We're seeking a highly skilled Merchant Manager to join our team at Ahava Care Group. As a key member of our Merchant Care team, you will play a pivotal role in guiding and enhancing the performance of our global Level 2 team.

Key Responsibilities
  • Provide regular feedback and coaching to enhance team members' skills and performance.

  • Identify training needs and facilitate ongoing development opportunities.

  • Utilise data and metrics to monitor performance, identify trends, and drive continuous improvement.

  • Develop and implement processes and procedures to improve operational efficiency and service quality.

Requirements
  • Minimum of 3 years of previous experience managing a distributed team within a technical field.

  • Bachelor's degree in a technical field or equivalent experience required.

  • Written and spoken fluency in English.

What We Offer

We're committed to building diverse and inclusive teams around the world. Our culture video showcases our values and what it's like to work with us: https://


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